2019 MLB rosters

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pdonley
Posts: 6
Joined: Mon Jan 08, 2018 2:58 pm

2019 MLB rosters

Post by pdonley » Tue Feb 19, 2019 11:35 pm

A week or so ago, went to Options, Add-ons and found a BuyNow link for 2019 MLB rosters. I clicked on the button and received a message back that my purchase was complete but did not see the rosters. Thinking my purchase must not have gone through, I clicked on Buy Now again and the app told me that I had already purchased the rosters. But again, no rosters for 2019 were accessible and on,y the Buy Now Bhutto;was present. I did this cycle a couple of more times with no success.

A couple of days later, the 2019 MLB rosters were accessible. great! Only thing now is: apparently now the “Add Ons” button in Optins now is replaced with “MLB Rosters”. Not a problem-that’s the only AddOn I am interested in. But apparently all those clicks I did above created a set of 2019 rosters for me each time. So now when I go to update 2019 rosters, I have four of five “New Data” messages for the same roster. Any way to tidy this up? All my previous years of MLB rosters are there each as a single instance. But now I have five instances of the 2019 rosters.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: 2019 MLB rosters

Post by FTMSupport » Wed Feb 20, 2019 8:18 am

Please email support with your customer ID (found under the Export button) and reference this post. We will get your account straightened out.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
pdonley
Posts: 6
Joined: Mon Jan 08, 2018 2:58 pm

Re: 2019 MLB rosters

Post by pdonley » Wed Feb 20, 2019 1:19 pm

Thank you so much. My customer ID is <deleted>.
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FTMSupport
Site Admin
Posts: 13190
Joined: Sat Mar 28, 2009 7:25 pm

Re: 2019 MLB rosters

Post by FTMSupport » Thu Feb 21, 2019 11:04 am

Your account should be cleaned up
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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