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Re: iScore Server Status

Posted: Wed Mar 12, 2014 8:19 am
by FTMSupport
Player Websites are now restored as well.

Only data still not fully restored is old Exports. If you do an Options -> Export from within iScore it puts your most recent data on the server and you should be completely restored. We will continue working with the old hosting provider on restoring the older exports as well and will update this thread when there is new information.

Re: iScore Server Status

Posted: Fri Mar 14, 2014 6:25 pm
by OhioTex
FTMSupport wrote:UPDATE:
...We are now fully moved to our new cloud hosting provider. This cloud hosting provider should give us much better reliability....


Big step . You demonstrate in words and deeds - customer service.

THANK YOU.

Re: iScore Server Status

Posted: Mon Mar 17, 2014 5:18 am
by FTMSupport
Taking this off of the "announcement" status. There have been no new issues related to this outage since we have moved to our new hosting provider and restored the paid websites. We continue to work with the older provider to restore all old exports, but as noted several times, doing an Export from your device will get your most recent data on the server and you should be fine.

Please email us at support@iscoresports.com if you have any questions about your specific data.