Adding New Players For Teams

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prniner
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Joined: Thu Sep 13, 2012 7:13 am

Adding New Players For Teams

Post by prniner » Wed Apr 24, 2013 12:59 pm

Hi all...I searched for an answer to this but couldn't find one so I'm hoping someone can help...

When building a team and adding players one of the players first and last names appears in the respective boxes. This player is from another team and it is frustrating to have to delete all the characters and retype the players name I am trying to add. I don't know how this happened and it didn't when I first started using iScore.

Is there a way to fix this and how?

Thanks!
RV
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Adding New Players For Teams

Post by FTMSupport » Wed Apr 24, 2013 1:59 pm

If you an do an Options -> Export and email your customer ID to support@iscoresports.com, we can take a look at your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Adding New Players For Teams

Post by OhioTex » Tue Apr 30, 2013 10:10 am

Sounds like you need to edit the player in the player manager and hit save/done.

Turn ALL league on and then find and edit player in player manager.

also sounds like you may have brought him in through data sharing and may have missed the map over and now have two instances of the player and need to merge the players.
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oconnor.jb
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Joined: Sun Jul 29, 2012 12:04 pm
Location: Cumming, GA

Re: Adding New Players For Teams

Post by oconnor.jb » Fri May 10, 2013 7:06 am

This probably belongs in "Issues", but I think I know what he's talking about.

If I'm in a team's Roster and I press "Add" to add a new player, the Player List comes up.'
Then, if I press Add again to create a completely new player, the first name field is automatically populated with the name "Abby" and the last name field is automatically populated with the name "Pittman". Happens no matter what team I am modifying the roster for. Also happens if I go to Player Manager and just press Add from there.

I do not know if I actually had an "Abby Pittman" in my database before this started, but I never used to see the name fields automatically filled with anything before this started happening.

It happens on both the Android tablet and the Android phone I'm using - both updated to whatever the current version is.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Adding New Players For Teams

Post by FTMSupport » Fri May 10, 2013 12:21 pm

If you export and email us your customer ID, we can fix this for you. The other user had an issue where there was a player in the database with an ID of "null". We do not know how it happened, but it sounds like you may have the same thing... if you email us we can fix it.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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