Loading game taking more than 5 seconds? Here is a fix

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FTMSupport
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Loading game taking more than 5 seconds? Here is a fix

Post by FTMSupport » Tue Apr 21, 2009 9:00 am

NOTE: This applies to version 1.01.06 only. The upcoming release (1.50.14) already does this optimization for you, so you do not need to perform these steps.

We have a had a couple customers point out to us that it sometimes take a long time to get back into a game (after existing to iPhone main menu, a phone call, etc). After examining the databases of those that exported them to us, we realized an index was missing that reduces the load time tremendously.

Anyone that has done an Export and Import back to their device has already been fixed, but anyone that has not, this is the solution for you.

1. Make sure your device is connected to the internet - WiFi is best, but 3G or Edge on the iPhones should work just fine.

2. From the iScore main menu, click the Options button.

3. From the iScore Options menu, click "Export". Click OK to confirm the export.

4. Wait until you get the "Successful" message. If you get an Unsuccessful message, it means either you are not connected to the internet, or some other problem occurred. Repeat steps 2 and 3 until you get the "Successful" message.

5. After you get the Successful message, click OK, Then click the "Import" button.

6. It will ask you to "Confirm Import". Again, be sure you got the Succesful message in Step #4, then click OK.

7. Once you get a "Success" message, click "OK", and iScore will exit. When you go back in to iScore, things should load quickly. If you get an Unsuccessful message, report step #6.


When you perform the Export command, it sends your database to our server, and the server is able to add the indexes to your database. When you import your database back to your device, it will now be optimized, and your games should load fast again.

This optimization is performed automatically on your device when you upgrade to version 1.50.14.

Thank you.
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http://iscoresports.com/baseball/training.php#docs
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