Long time to log back into a game

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
Post Reply
rbrinsure
Posts: 17
Joined: Wed Apr 15, 2009 7:07 am

Long time to log back into a game

Post by rbrinsure » Mon Apr 20, 2009 12:19 pm

I had received a phone call while I was scoring a game. When I tried to go back into the game the loading process took awhile. Is there a quicker way to do this? It felt like it took several minutes to get back to where I was. Is it using the intenet to retrieve data?

Thanks
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Long time to log back into a game

Post by FTMSupport » Mon Apr 20, 2009 12:59 pm

It should have been much faster than that... it should never take more than several seconds (maybe 10 if you are in the 9th inning of a high scoring game). The system has to load the database from your local device (no internet access) and get back in sync.

If you could please email us directly at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we would like to look into this further. Before emailing, if you could go to the Options menu, and click Export to send a copy of your database to our servers, and in your email include the name of the game that was taking a while to reload. We would like to test it on our devices here to see if we have the same delay.

Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Long time to log back into a game

Post by FTMSupport » Tue Apr 21, 2009 9:01 am

We have identified this issue and have a solution.

See this post:

http://iscore.freeforums.org/loading-ga ... x-t73.html


Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply