Page 1 of 1

forbidden access

Posted: Wed Jul 11, 2012 7:00 pm
by Ron
I am trying to export my games from this evening and I am getting a failure on the export. When I try to log into iscorecentral.com I am getting and error:

Forbidden
You don't have permission to access / on this server.
Additionally, a 403 forbidden error was incountered while trying to use an error document to handle the request.

I have tried to access the iscorecentral from my phone and tablet as well? I thought maybe I had a virus on my machine. But I ran my virus scan and it came up clean? I just seems odd that I can't get to the web page from my computer, tablet, or phone?

Any suggestions?

Thanks,
Ron

Re: forbidden access

Posted: Wed Jul 11, 2012 7:10 pm
by FTMSupport
We are working with our service provider to get this resolved as quickly as possible. Sorry for the trouble and thank you for your patience as we work to resolve the issue.

Re: forbidden access

Posted: Thu Jul 12, 2012 5:50 am
by Ron
thank goodness! I had thought I had lost all my data. Glad to see the issue will be resovled.

thanks again,
Ron

Re: forbidden access

Posted: Thu Jul 12, 2012 7:05 am
by btgoss
I hope things are ironed out by this evening. We are playing at Town Hall and there are more then a few parents who can't get there in time. I need to be able to broadcast this game.

Re: forbidden access

Posted: Thu Jul 12, 2012 8:16 am
by FTMSupport
Should be working now.