Missing stats for courtesy runner

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TimF
Posts: 4
Joined: Mon May 16, 2011 1:19 pm

Missing stats for courtesy runner

Post by TimF » Mon May 23, 2011 12:32 pm

I was aggregating player stats, etc from a recent tournament and was having trouble reconciling the "runs" total. I discovered that a player that was only a courtesy runner during the game was not included in the Hitting stats spreadsheet. While the team scored 5 runs in the game and the "total" line in the spreadsheet showed 5 runs, looking at the individual players only listed 3 runs (the 2 missing runs where scored by the courtesy runner). Is there a way to resolve this?
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FTMSupport
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Re: Missing stats for courtesy runner

Post by FTMSupport » Mon May 23, 2011 12:43 pm

If you can do an Options ->Export and email us your customer ID and which game/ player you are not seeing in the hitting stats, we can take a look. Email us at support@iscoresports.com
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TimF
Posts: 4
Joined: Mon May 16, 2011 1:19 pm

Re: Missing stats for courtesy runner

Post by TimF » Mon May 23, 2011 1:37 pm

Thanks, I just exported & passed along requested info.
jenny
Posts: 5
Joined: Thu Jun 09, 2011 11:37 am

Re: Missing stats for courtesy runner

Post by jenny » Thu Jun 09, 2011 11:43 am

To the point and value for time spent.
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