Issue With IScorecast
Issue With IScorecast
Scoring a game today (3/4, 3:00 PST) and game was not showing in viewer or on Iscorecentral. Tried exporting, synchronizing, refreshing, nothing was able to get the game to show. After game was over I was able to synchronize and view the game. Yes, Iscorecast was turned on in options. Any ideas why the game was not showing as the game was being played?
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Issue With IScorecast
The only reason it would not show up if iScorecast was enabled prior to the game starting would be a poor internet connection. If the device was unable to send the game start event to the server, then server would not know about the game.
The way to get a game to appear after this has occcurred is to go to Game Manager, select the game, and use "i-ScoreCast Synchronize" to re-send the iScorecast data to the server.
The way to get a game to appear after this has occcurred is to go to Game Manager, select the game, and use "i-ScoreCast Synchronize" to re-send the iScorecast data to the server.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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timsullivan
- Posts: 4
- Joined: Thu Jan 27, 2011 6:43 pm
Re: Issue With IScorecast
i cannot get my i pad data tranferred to my website. Tried everything.
HELP
HELP
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timsullivan
- Posts: 4
- Joined: Thu Jan 27, 2011 6:43 pm
Re: Issue With IScorecast
i cannot get my i pad data tranferred to my website. Tried everything.
HELP
HELP
Re: Issue With IScorecast
Are the games that you scored assigned to a league? If so make sure that the league/leagues are assigned to the team in team manager.
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timsullivan
- Posts: 4
- Joined: Thu Jan 27, 2011 6:43 pm
Re: Issue With IScorecast
They are assigned to a league. Two leagues and i checked both to make sure it was in. I have a 4-3A, and non-conference. Both were checked. Should i go back into the game scored and change something?
Ive tryed exporting and syncing numerous times.
Thanks
Ive tryed exporting and syncing numerous times.
Thanks
Re: Issue With IScorecast
Your team site is tied to a unique specific team. If you break that original link , support must fix.
Also That team must be assigned to the league(s) you want to see stats for, in addition to the games being assigned to those leagues. Very important. Additionally on web site, you must have the desired leagues selected in upper right box on stat page.
If you deleated the 'master' team, and tried to recreate, support must reestablish link.
A test you can do to verify you are using the right team,add a new test player to the team roster on your device, export and see they show up on team web site. You can then delete test player on handheld and re Export
Report back if test player shows up
Lastly, if you changed devices- that would explain the problem.
Also That team must be assigned to the league(s) you want to see stats for, in addition to the games being assigned to those leagues. Very important. Additionally on web site, you must have the desired leagues selected in upper right box on stat page.
If you deleated the 'master' team, and tried to recreate, support must reestablish link.
A test you can do to verify you are using the right team,add a new test player to the team roster on your device, export and see they show up on team web site. You can then delete test player on handheld and re Export
Report back if test player shows up
Lastly, if you changed devices- that would explain the problem.