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Team Stats Email on iPad

Posted: Mon Oct 15, 2018 11:54 am
by OhioTex
apology to Lynnette56.. original post inadvertently deleted ( finger slipped hit delete instead of reply) - oops.

to the question posed.
* there are not any reported issues currently with the iscore baseball scorekeeping app (green icon) for iOS in emailing team stats. All working fine.

I would recommend,
* test email yourself by sending to yourself, (verify internet connection and iOS mail working) and then telling your recipients to check their email junk filter settings and folders for DoNotReply@iscoresports.com

If still having issues,
* post back with the keystrokes your are taking as there are multiple areas "to email from". example
... team Manager > Team > Stats > Email > address > Options = HTML ON Excel Off CSV off
.... game manager > Game > Email > address > Options = HTML ON, Excel Off , CSV off , include scorebook off, include boxscore on,

Re: reply to Lynnette56.. Team Stats Email on iPad

Posted: Mon Oct 15, 2018 1:15 pm
by Lynnette56
I tested sending an email as normal and it it worked fine. I have also sent them to a different email and they were received.
So this morning I tried uninstalling a re installing but know I have lost all my information including my teams and games so I tried logging into my iscore to retreive it and it is all gone is there anyway of retrieving it I have active websites that I have paid for and the also are know empty. My customer ID is 8C473BB1B4

Re: reply to Lynnette56.. Team Stats Email on iPad

Posted: Mon Oct 15, 2018 1:39 pm
by Lynnette56
I just brought a game from another ID and tried emailing the stats to my xtra.co.nz email which is the one I have been trying to send to and although I get the sucessful message it is still not coming through to my email I have checked the junk as well and have added your email address to my safe list still doesnt work. I have been able to send them to my gmail.com account with no issues.

cheers

Re: Team Stats Email on iPad

Posted: Wed Nov 14, 2018 8:58 am
by OhioTex
following up. did you get your issues resolved?