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Team Stats Email on iPad

Posted: Mon Oct 15, 2018 11:54 am
by OhioTex
apology to Lynnette56.. original post inadvertently deleted ( finger slipped hit delete instead of reply) - oops.

to the question posed.
* there are not any reported issues currently with the iscore baseball scorekeeping app (green icon) for iOS in emailing team stats. All working fine.

I would recommend,
* test email yourself by sending to yourself, (verify internet connection and iOS mail working) and then telling your recipients to check their email junk filter settings and folders for

If still having issues,
* post back with the keystrokes your are taking as there are multiple areas "to email from". example
... team Manager > Team > Stats > Email > address > Options = HTML ON Excel Off CSV off
.... game manager > Game > Email > address > Options = HTML ON, Excel Off , CSV off , include scorebook off, include boxscore on,

Re: reply to Lynnette56.. Team Stats Email on iPad

Posted: Mon Oct 15, 2018 1:15 pm
by Lynnette56
I tested sending an email as normal and it it worked fine. I have also sent them to a different email and they were received.
So this morning I tried uninstalling a re installing but know I have lost all my information including my teams and games so I tried logging into my iscore to retreive it and it is all gone is there anyway of retrieving it I have active websites that I have paid for and the also are know empty. My customer ID is 8C473BB1B4

Re: reply to Lynnette56.. Team Stats Email on iPad

Posted: Mon Oct 15, 2018 1:39 pm
by Lynnette56
I just brought a game from another ID and tried emailing the stats to my email which is the one I have been trying to send to and although I get the sucessful message it is still not coming through to my email I have checked the junk as well and have added your email address to my safe list still doesnt work. I have been able to send them to my account with no issues.


Re: Team Stats Email on iPad

Posted: Wed Nov 14, 2018 8:58 am
by OhioTex
following up. did you get your issues resolved?

Re: Team Stats Email on iPad

Posted: Mon Jan 07, 2019 4:33 am
by LawrenceM
I'm also having issues with email and iPad. The team stats emails just aren't arriving. Nothing that's been suggested works. Do you have any other idea by some miracle, OhioTex?

Re: Team Stats Email on iPad

Posted: Tue Jan 08, 2019 10:42 am
by OhioTex
I just tested and received email in seconds.
(Steps ... Baseball app> team manager > team > team stats > email icon > > html > send)

Please provide more detail on what you have tried so far... (and your software versions (ios, and scorekeeper app)

I have no other similar reports or notice of server outages right now.