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EDGE HQ
Posted: Wed Jun 13, 2018 6:23 pm
by Jaikee
Has anyone purchased and used the Edge analytics package? I have decided to purchase for the upcoming season but when you try to sign up there is an error on their website and I've tried to make contact via e-mail and have not received responses. They do not list a phone number on their site so there is no way to contact them directly that way. I'm just wondering if this is still a functioning feature. I would like to take advantage of what they offer but I'm a little concerned that it is this hard to sign up.
Re: EDGE HQ
Posted: Wed Jun 13, 2018 9:59 pm
by OhioTex
I have not used EdgeHQ in a few years
When i did i found it very robust
200$ for high school team
300$ for a college team
Web site
http://www.edgehq.com/index.php
iScore and edge
http://www.edgehq.com/iscore.php
Edqe support
Support@edgehq.com
Re: EDGE HQ
Posted: Thu Jun 14, 2018 3:58 am
by Jaikee
I understand that and I have the website and the link to contact them for support.
I guess what I'm asking is if it is still a working service. When I try to sign up and purchase I get the following message:
Fatal error: Uncaught exception 'AuthnetARBException' with message 'Connection error: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure (35)' in /home/edgehq/public_html/AuthnetARB.class.php:112 Stack trace: #0 /home/edgehq/public_html/AuthnetARB.class.php(190): AuthnetARB->process() #1 /home/edgehq/public_html/submit_payment.php(32): AuthnetARB->createAccount() #2 {main} thrown in /home/edgehq/public_html/AuthnetARB.class.php on line 112
I've tried 4 different times from 4 different computers on 3 different networks. I do not get any responses when I e-mail their support link. So I was wondering if the program was still active and supporting link to iScore. Their website and twitter look like they haven't been updated since 2013-2014.
Re: EDGE HQ
Posted: Thu Jun 14, 2018 9:36 pm
by OhioTex
I would assume if a viable concern they would
respond to your email.
I have not seen any discusion threads on edge hq in these forums in years but i also have not seen anything posted that confirms closed..
Re: EDGE HQ
Posted: Fri Jun 15, 2018 7:15 am
by Jaikee
I e-mailed iscore (SI Play) to ask if Edge was still available and the response I received from the person answering was that he had never heard of a company called EdgeHQ which leads him to believe that they no longer integrate with them.
So unfortunately it sounds like there are no longer options for advanced analytics with iscore. Without TruMedia and EdgeHQ the things I previously used (pitcher batter match ups, specific data on specific pitches, batter heat maps, pitcher spray charts, results by count, etc...) there doesn't seem like a way to get any of this information. It's a shame because this is such a great platform for collecting data but now there seems to be a limit to what you can do with that data. Unless I'm missing something.
They may want to consider updating their website since both EdgeHQ and TruMedia are both listed as partners.
Re: EDGE HQ
Posted: Fri Jun 15, 2018 7:25 am
by FTMSupport
We will check if EdgeHQ is still handling iScore users. The way the integration works it is very passive on the iScore side - they make API calls to us to get data and we do not actively check if they are still supporting their customers. But we will find out and get back to you here.
Re: EDGE HQ
Posted: Fri Jun 15, 2018 10:58 am
by OhioTex
I was sad when TruMedia went away, I am surprised and sad if EdgeHQ
Support@edgehq.com not responding.
yes the old iscoresports.com baseball partner page could use a refresh.
Jaikee wrote: ↑Thu Jun 14, 2018 3:58 am
I understand that and I have the website and the link to contact them for support.
I guess what I'm asking is if it is still a working service. When I try to sign up and purchase I get the following message:
Fatal error: Uncaught exception 'AuthnetARBException' with message 'Connection error: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure (35)' in /home/edgehq/public_html/AuthnetARB.class.php:112 Stack trace: #0 /home/edgehq/public_html/AuthnetARB.class.php(190): AuthnetARB->process() #1 /home/edgehq/public_html/submit_payment.php(32): AuthnetARB->createAccount() #2 {main} thrown in /home/edgehq/public_html/AuthnetARB.class.php on line 112
I've tried 4 different times from 4 different computers on 3 different networks. I do not get any responses when I e-mail their support link. So I was wondering if the program was still active and supporting link to iScore. Their website and twitter look like they haven't been updated since 2013-2014.
Re: EDGE HQ
Posted: Mon Jun 25, 2018 11:10 am
by Jaikee
Any word on this?
Re: EDGE HQ
Posted: Mon Jun 25, 2018 11:38 am
by FTMSupport
They did not respond to our emails either, so unfortunately at this point it seems they may no longer be in business. We have updated the Partners page to reflect this.