Different customer IDs, how to combine?

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
Post Reply
bhoefer2
Posts: 7
Joined: Tue Apr 24, 2018 12:03 pm

Different customer IDs, how to combine?

Post by bhoefer2 » Wed May 02, 2018 6:20 pm

I have scored the first few games of our season on my iPad. I’ve successfully setup a team website that has all of the games and stats loaded on it.

I had a game all setup for Monday night, but forgot my iPad. I tried to import the game to my iPhone, but that would not work. I’m guessing it’s because I had not exported it from my iPad yet. Actually, I tried to import everything to my iPhone even though it said that would overwrite alldata on my phone, which would have been ok, but that didn’t work either. So I scrambled to create a new game on my phone Andy I didn’t score it on my phone.

How do I now get this game to our team website and our online data, and eventually my iPad too? I’ve noticed that my phone and iPad have different “customer ID” numbers. Should they be the same?

Once I get this solved I’ll want to figure out how to get another person setup to be able to score on their device in case I miss a game, and have them able to get their data into our database

Thanks in advance!
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Different customer IDs, how to combine?

Post by FTMSupport » Wed May 02, 2018 8:09 pm

Data Sharing is the answer to both your questions. See this link for more information on data sharing:

http://iscoresports.com/baseball/kb/faq ... _share.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
bhoefer2
Posts: 7
Joined: Tue Apr 24, 2018 12:03 pm

Re: Different customer IDs, how to combine?

Post by bhoefer2 » Wed May 02, 2018 8:25 pm

FTMSupport wrote:
Wed May 02, 2018 8:09 pm
Data Sharing is the answer to both your questions. See this link for more information on data sharing:

http://iscoresports.com/baseball/kb/faq ... _share.php
Thanks! That worked great. It actually let me use Bluetooth to transfer from iPhone to iPad even though that tutorial said that shouldn’t work

So if another parent is going to score a game, I should have them download the app, then data share our team with them, have them score the game and data share its results back to me? They don’t need my customer ID, do they? Also, can I create the game ahead of time and data share it to them to score?

Thanks again!
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Different customer IDs, how to combine?

Post by OhioTex » Wed May 02, 2018 9:47 pm

When you want to data share over the web

Option > export from your device

Provide device id and password

they can discover game or team from your device.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Post Reply