Importing Teams and Games from Si App

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fraziersedge
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Joined: Tue Sep 26, 2017 6:31 pm

Importing Teams and Games from Si App

Postby fraziersedge » Tue Sep 26, 2017 6:37 pm

Teams and roster were created on SI app. All players have numbers on SI app. When teams are imported the players numbers do not appear.

On another issue. When discovering games the time and teams show up correct. When I go to view game details the name and date of the game are both 12/31/69. Looking at game and team roster shows generic Player 1-12 instead of the actual kid names which might be related to the kids not having numbers on roster.
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OhioTex
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Location: Columbus OH

Re: Importing Teams and Games

Postby OhioTex » Wed Sep 27, 2017 12:56 am

Need some more specifics to help trouble shoot / record these as bugs .

When you say 'si app'? Do you mean.. 'Si Play App' and if so what version and on what device- android or iOS? ( knowing which apps are imvolved, their version and their platform is critical to identify bugs)

When you say failed to import player jersy numbers -... how are you doing that? I am guessing .. iscore baseball > team manager > discover team > si play > ....

And am i too assume on game discovery..
iscore baseball > game manager > discover game > si play > ....
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FTMSupport
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Re: Importing Teams and Games

Postby FTMSupport » Wed Sep 27, 2017 8:35 am

If you let us know the league name and game, we can take a look to see what is going on. Sometimes it has to do with permissions that are set in SI Play that are not allowing data to be seen. We can take a look if we know which league/team to look at.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
fraziersedge
Posts: 6
Joined: Tue Sep 26, 2017 6:31 pm

Re: Importing Teams and Games

Postby fraziersedge » Thu Sep 28, 2017 12:23 pm

this is willis youth sports association.

I learned that players numbers are not in the SI system but I still have the issue of the players not coming over to the game. And games still have the 12/31/69 name when imported over. I've tried with both the android (kindle) and iPad latest versions of the app. If you'd like to call and discuss give me a call nine three six four four two 9527
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FTMSupport
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Re: Importing Teams and Games

Postby FTMSupport » Thu Sep 28, 2017 12:57 pm

We tried searching for "Willis Youth" in the iScore Baseball app, and the only match is "WILLIS YOUTH ATHLETIC ASSN.". When we select that, there are no upcoming games shown. So a couple questions:

1. Is that the right league?
2. Are you using iScore Baseball (or is it another sport)?
3. Are you seeing any games listed at all? (we are not)
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
fraziersedge
Posts: 6
Joined: Tue Sep 26, 2017 6:31 pm

Re: Importing Teams and Games

Postby fraziersedge » Thu Sep 28, 2017 1:29 pm

i'm having to get someone else to create a game. i don't have access to the SI league management portion. Yes, it is the Willis Youth Athletic Assn.

Yes, using iscore baseball.
fraziersedge
Posts: 6
Joined: Tue Sep 26, 2017 6:31 pm

Re: Importing Teams and Games

Postby fraziersedge » Thu Sep 28, 2017 1:48 pm

a game is created now
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FTMSupport
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Re: Importing Teams and Games

Postby FTMSupport » Fri Sep 29, 2017 11:40 am

We searched again and it still shows no upcoming games. Is the game that was created for an upcoming date? It will only show games coming up in the future, not games that have passed the starting date.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
fraziersedge
Posts: 6
Joined: Tue Sep 26, 2017 6:31 pm

Re: Importing Teams and Games

Postby fraziersedge » Fri Sep 29, 2017 12:29 pm

Well they created it yesterday for yesterday. This might be easier once they get the entire schedule put into the system. I'll follow up again once all the games are in and then we can revisit.
fraziersedge
Posts: 6
Joined: Tue Sep 26, 2017 6:31 pm

Re: Importing Teams and Games from Si App

Postby fraziersedge » Tue Oct 03, 2017 2:25 pm

Ok. The schedule is in SI, I went to Discover for the games and imported a game. I then scored the game with no issues. Is there a way to sync the results of that game back into SI Play?

We are on a kindle using v4.46.404

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