TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

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OhioTex
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TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby OhioTex » Wed Jun 21, 2017 7:30 am

This tip has been posted in other threads under different subject lines but similar concept, but as it seems to come up frequently, i thought i would post again with a different subject line


iScore has three ways to retrieve a game that may have been inadvertently deleted from your device (on both iOS and Android platforms).

From your device: iSCORE Scorekeeper App > OPTION MANAGER > DATA SHARE > GET FROM WEB > USER ID and PASSWORD
(User ID and password are found on your iscore scorekeeper App , under OPTIONS MANAGER > ADMIN WEBSITE ) .

    #1. ADMIN SERVER - using straight User ID e.g.. 123456789 which pulls game data stored on the admin data server at my.iscorecentral.com which is stored originally by using OPTION > EXPORT

    #2. SCORECAST SERVER - using User ID with "sc:" in front of it, e.g. sc:123456789, which pulls game data from the iscorecast.com servers populated by enabling OPTION > iSCORECAST and scoring and broadcasting a game with an internet connected device

    #3. SYNCHRONIZATION SERVER - using User ID with "sync:" in front of it e.g.. sync:123456789, which pulls game data from the synchonization servers which are enabled under OPTIONS > SYNCHRONIZATION >

* note1 : Only games not on your device will show up for retrieval. If you have a partial game on your device, (pre scheduled or in progress, or final) the program will NOT show as available for retrieval until you remove the game from your device.

* note2: when troubleshooting, If you enable the special " ALL " LEAGUE under league Manager, so you will ensure all the data on your device is visible


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carolinagirlsc71
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby carolinagirlsc71 » Wed Sep 20, 2017 10:35 am

I am trying to import our 2014 season onto my new ipad. I was able to import all but 7 of the games onto the new ipad. I went to the maintenance screen - as instructed and I see the games and teams there that I need but I do not see the Optimize button where I can un-delete those games. is there a way that I can recover those games? otherwise my stats for the 2014 season will not be correct.
thanks.
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FTMSupport
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby FTMSupport » Wed Sep 20, 2017 7:24 pm

The optimize button would actually completely delete a game that you have marked as deleted. Did you delete the 7 games and are now trying to undelete them? Or they are visible on the games tab on the Admin Website?
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OhioTex
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby OhioTex » Wed Sep 20, 2017 9:27 pm

Did you try all three data retrival methods described above ?
carolinagirlsc71
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby carolinagirlsc71 » Thu Sep 21, 2017 9:22 am

FTMSupport wrote:The optimize button would actually completely delete a game that you have marked as deleted. Did you delete the 7 games and are now trying to undelete them? Or they are visible on the games tab on the Admin Website?

I didn't think i deleted any of the games from the 2014 season. I tried doing the data sharing method and all but 7 of the games were able to transfer to my new ipad. I did not try the other methods because A) I was worried about importing everything back to my new ipad I didn't want to write over whatever I have now. B) I wasn't sure how to do the sc: or the sync: do you just put that in the search bar or do I need to go to the iscore website and enter that information?
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OhioTex
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby OhioTex » Thu Sep 21, 2017 10:55 am

You never fully described how you got all but 7 games from old 2014 device to new ipad. So a bit of a read your mind on how to best help..

To your last question.
The three methods described for retrival are all using your new ipad device ( not web site) (new ipad> iscore baseball app > option > data shareing > get from web ... enter old 2014 device ID and password)

Thesse three methods, will show games not already on your new device and let you import them to your device not overwriting exisiting games.

Method
1) use old device id and password
2) use sc:old-id and old device password
(as described, yes just type sc: in front of your old device id, the device retrieving from )
( example old id = 123456789
Then type sc:123456789)

3) use sync:oldId and old device password
( example old id = 123456789 then type sync:123456789)
carolinagirlsc71
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby carolinagirlsc71 » Fri Sep 29, 2017 10:33 am

sorry I didn't explain how I got the other games. From my ipad I went to options >data sharing>get from web database and then I picked the games I wanted to import back to my ipad - I was able to get 21 of the games to download back to my ipad the rest would not - I don't remember what My old ipad's ID# I will see if what you have told me will help. Thanks.
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OhioTex
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Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

Postby OhioTex » Sat Sep 30, 2017 9:19 am

The ID and password you used before to retrieve the 21 games from the Admin server is the same you use with options 2 and 3 (sc: and sync: in front of ID) to attempt to retrieve the missing 7 from additional servers (scorecast and synchronization servers)

If the seven games do not show up that way .. then we can talk about the "un delete process" on admin web site. but try the SC: and SYNC: tricks first

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