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Unable to get back on Settings page on my.iscorecentral.com (answered)

Posted: Wed Apr 19, 2017 1:47 pm
by lmorehead
I tried to set up a password under settings. I don't think iscorecentral recognized some of the characters I wanted to use in my password. Now when I try to go to Settings, I get the following message:

**** ACTUAL MESSAGE REMOVED BY FTMSUPPORT ****

I have tried logging out, restarting my computer, and clearing my cache to no avail. Can anyone help me fix this? I'd like to get it resolved so that I can set up iscore to where the iscorecasts are password protected and can only be seen by those who have been given the password.
Thanks!!

Re: Unable to go in Settings on iscorecentral.com

Posted: Wed Apr 19, 2017 4:39 pm
by FTMSupport
We modified your password by just taking out the apostrophe. We are also editing the post to take out information that is best kept private.

Re: Unable to go in Settings on iscorecentral.com

Posted: Wed Apr 19, 2017 5:45 pm
by lmorehead
Thank you so much for your help!

Re: Unable to go in Settings on iscorecentral.com

Posted: Wed Apr 19, 2017 8:55 pm
by OhioTex
Glad support fixed you up . (Sounds like the apostophy, gummed up the page)

,..........
I created a seperate faq on password protecting iscorecasts .. see here viewtopic.php?f=3&t=11780

........
Some clarifying information on

my.iscorecentral.com > settings > data share > discover and password ...

The 'discover' setting in 'data share' enables other scorekeepers to discover and download rosters on your device using "team manager > discover team" on their device. If you want privacy, keep this blank.

The password in 'data share' is a "guest" password' you can give folks along with your customer id ( instead of your full admin password) for them to use with their device to "options > data share" to download/copy teams and games you score from your device to theirs.

This Password has nothing to do with the iscorecast.com play-by-play. Most users would keep this password blank, unless shareing games with other scorekeepers.

Re: Unable to go in Settings on iscorecentral.com

Posted: Thu Apr 20, 2017 3:53 am
by team mom
OhioTex wrote:Glad support fixed you up . (Sounds like the apostophy, gummed up the page)


My.iscorecast.com > settings > data share > discover and password ...
To avoid confusion, the correct url is my.iscorecentral.com

Re: Unable to go in Settings on iscorecentral.com

Posted: Thu Apr 20, 2017 6:09 am
by OhioTex
Corrected, thanks mom :roll: