Page 1 of 1
Issue logging in to admin website on 2nd device (answered)
Posted: Fri Mar 17, 2017 11:12 am
by Neptunuspup1
Hello,
I like to create games rosters and send links on my iPhone but then do the actual scoring on the iPad. But somehow I can nog log in to the admin website on the iPad even though I have registered both devices to same emailadress. I keep getting message invalid user Id or password.
Re: Issue logging in to admin website on 2nd device
Posted: Fri Mar 17, 2017 1:42 pm
by FTMSupport
Try logging in using the Customer ID and Password that is seen on the Options-> Admin Website screen.
Re: Issue logging in to admin website on 2nd device
Posted: Fri Mar 17, 2017 11:59 pm
by Neptunuspup1
Hi I am logging in on the data sharing tab in options but keep getting message invalid used ID or password. Have tried resetting password but same message. Same on other iPad so must be something with administrator account
Re: Issue logging in to admin website on 2nd device
Posted: Sat Mar 18, 2017 6:13 am
by OhioTex
just tried (10am eastern Saturday) and data sharing worked just fine ..
Unfortunately, the advice i have are the obvious, make sure connected to internet, and triple check the ID and password under Option > admin on target device. ( watch for confusing characters L and 1, zero and O' etc)
Also make sure the target device "option> exports" to make sure admin database up to date