how to add new device to web console (resolved)

[gmish]

Sorry if this answer is already here somewhere, but could not find it.

I had to wipe my android tablet device and reinstall the iscore app. When doing so, it gives me a new user (device) ID. When I login to my admin console on the web, the new device ID is not listed in the account section next to devices. I can't seem to be able to find how to get this new device ID into my admin account.

Thanks in advance for the help.

Gavin

[gmish]

Answering my own question, in case someone else needs this....

After installing the app on the device that I wiped, I had to login to the admin console with the device ID and password, and under account, I had to register the device with the email address I used for the same device from before the wipe. Basically, even though it is the same device, after wiping it, and reinstalling the iscore app, it gets a new device ID that has to be registered to the same email address from the admin console.

[OhioTex]

sounds like you are solved.

here are some reference materials if needed

All devices must be registered to the same email address to see all on the same my.iscorecentral.com account . .

how to register a device FAQ
http://iscoresports.com/baseball/kb/faq ... device.php

another FAQ you may find helpful

I got a new device how to i transfer data to my new device
http://iscoresports.com/baseball/kb/faq ... lldata.php


TIP: What to do: My Old device died and I Got new device
viewtopic.php?f=3&t=5044