Pitchers Runs Allowed Stat ('R') Issue in Error-DP-Run situation (fixed)

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OhioTex
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Location: Columbus OH

Re: Unearned runs not counting

Post by OhioTex » Tue Feb 28, 2017 5:17 am

@suppport... were you able to resolve this? ..
i am following up and asking because i am anxious to get confirmation it is a one off 'glitch' not a broader systemic issue that needs repair. .
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iScore Baseball/Softball
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Unearned runs not counting

Post by OhioTex » Tue Mar 07, 2017 1:51 pm

any news on this?
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Unearned runs not counting

Post by OhioTex » Wed Mar 08, 2017 8:10 pm

Update for anyone following along.
  • The developers found the issue . It is an isolated specific instance when an error is followed by a double play and an unearned run scores, the pitchers runs allowed stat was not correctly updating. Now that it has been identified and reproduced the developers can correct in a future update.

    this was found in only 1 instance (Detroit game), the other suspected potential case mentioned in prior post was a red herring, i score had it correct
@samjan - Thanks for surfacing the issue and providing the detail to enable support to find the root cause

@ support - thanks for the investigation and resolution
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Pitchers Runs Allowed Stat ('R') Issue in Error-DP-Run situation (bug report)

Post by OhioTex » Wed Mar 29, 2017 10:34 pm

Looks like this issue got fixed in iOS v5.011 which was released today.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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