TIP: How to Reset your Password for Registered Email Address using Admin Website -FAQ

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randy21m
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Joined: Mon Jun 19, 2017 7:28 am

TIP: How to Reset your Password for Registered Email Address using Admin Website -FAQ

Post by randy21m » Sun Jul 30, 2017 11:45 am

This is for those that use an email address to log into their Admin Site.
( If you only use your Device ID and Password, this does not apply to you as you can simply change the password directly on your device under Options -> Admin Site.)

In short, there is not a "reset password" link when you are using an email address to log in to the Admin Site. The only time you can (re)set a password is when you register a device. So if you'd like to change the password when you're using your email address on the Admin Site, follow the instructions on this thread to unregister and re register:
viewtopic.php?f=3&t=11700

Understand that the password listed under "Admin Site" on your device(s) is NOT the same password from when you register your email - though you could make them same - they will never be linked, so if you change the password on your device it will NOT update the one for your email. The only way to change the password is to unregister a device, log back in to the Admin Site using the Device ID and password listed on your device, then follow the Registration process again (Insert your email address, First Name, Last Name, etc). Follow the prompts in the email to register the email, and set a new password. Now you can log into the Admin Site with your email and NEW password.

As OhioTex points out, DO NOT WORRY about unregistering a device from the Admin Site during these steps. You will NOT lose any data, as your data will be safe on your device.

If you have multiple devices associated with an email address for your Admin Site, you only need to UNREGISTER ONE DEVICE, then follow the above steps.

Hope this helps!
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OhioTex
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Location: Columbus OH

Re: TIP: How to Change Password on Admin Website for Registered Email

Post by OhioTex » Wed Aug 02, 2017 5:14 am

Made a Sticky thread. thanks Randy!

Again this applies to changing password on the email ID you may have created when registering a device. It can only be done from Admin Web site. not from device.

Secondly, Reminder, Please write down and save your ten digit device user IDs and password (option > Admin Web site) somewhere safe in case you ever loose your device. If you have the old ID and password, you can recover your data.
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
photojon
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Joined: Sat Mar 27, 2010 2:17 pm

Re: TIP: How to Reset your Password for Registered Email Address using Admin Website -FAQ

Post by photojon » Fri Feb 23, 2018 10:38 am

Hi OhioTex. Now that baseball season is upon us, i'm coming up to speed with the latest version. I followed the steps listed above, received the email confirmation where I supplied my password. But now I'm perplexed! I am able to log into the Admin Site (from web browser) using my new email login and new password. I thought it was interesting that my device ID was automatically associated with my email even though I had "unregistered" the device in the steps you outline. For some strange reason, I can't seem to log in using the "Sign In" button (top of "options" screen). I also tried using the "Magic Link" button which sends me the email correctly and even launches iScore but I'm not able to login. Thoughts on what I'm doing wrong? Thanks in advance...
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OhioTex
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Location: Columbus OH

Re: TIP: How to Reset your Password for Registered Email Address using Admin Website -FAQ

Post by OhioTex » Fri Feb 23, 2018 12:13 pm

Pitchers and Catchers starting to report :D as are scorekeepers

in latests versions for iOS... "Option > Sign IN" is somewhat of a placeholder for future feature integration with SIPLAY... let me explain..
  • With the new updates to IOS version5.1+. The developers have started making changes to further integrate iscore with siplay .. so where iscore historically had "Option > register" you now will find "Option> Sign IN" . this is for future integration with SiPLay Teams, leagues, and Mobile app with iscore. if you have a valid siplay username and password, "Option > Sign In: should recognize it. If you would like to create one and having trouble, you can go to siplay.com website to reset password (https://identity.siplay.com/Account/Login ) .
    Currently the my.iscorecentral.com user name and password are not linked to the SiPlay password.

    This is further discussed in the following two related threads
The former "OPTION > REGISTER" functionality in iOS , to register multiple devices to a single common email, is now done the same way for iOS as for Android under my.iscorecentral.com (aka Admin web site) under the account tab and email registration field

Hope this Clarifies for you. if not
, post back With more questions
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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