Iscorecasting not working

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fvsledge
Posts: 39
Joined: Sun Jun 26, 2011 3:14 pm

Iscorecasting not working

Post by fvsledge » Mon Sep 10, 2012 12:41 am

I've done the iscorecasting for folks for can not make the game in the past but now it's not working. My websit is still active, I have Internet connection and iscorecasting is turned on in my options. I was told by a parent that the game was not showing up on the list in the game tabs when they went to the team webpage. Any idea.
fvsledge
Posts: 39
Joined: Sun Jun 26, 2011 3:14 pm

Re: Iscorecasting not working

Post by fvsledge » Mon Sep 10, 2012 12:46 am

Matter of fact I have future games already entered and my games calendar is up to date and they are not showing up in the games tab along with my last two games that have already been completed. I also just did an export to the server.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Iscorecasting not working

Post by FTMSupport » Mon Sep 10, 2012 7:54 am

Please email your customer ID to support@iscoresports.com and let us know which game it is and we will check our server. Also be sure you are on the newest version of iScore.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
fvsledge
Posts: 39
Joined: Sun Jun 26, 2011 3:14 pm

Re: Iscorecasting not working

Post by fvsledge » Mon Sep 10, 2012 10:57 am

FTMSupport wrote:Please email your customer ID to support@iscoresports.com and let us know which game it is and we will check our server. Also be sure you are on the newest version of iScore.
I will send you my info. Yes, I have the latest version on my iPad. At least I believe I am being I'm not showing any updates. It's version 3.51.106. My customer user ID is 97FF94227B.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Iscorecasting not working

Post by OhioTex » Fri Sep 21, 2012 5:45 am

couple trouble shooting tips..
From teh game info screen of game in question (Game Manager > select game) ..

Scroll down and double check you have the correct league assigned
Also force an iscorecast synch (scroll down to see option).
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