Group Email Question

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Alkazian
Posts: 2
Joined: Sun May 30, 2010 6:57 am

Group Email Question

Post by Alkazian » Wed May 23, 2012 8:00 am

Hello,
I have been an iScore user for 4 years now and love the product... in fact 8 of our 10 All Star teams are using it this summer. One of the questions came up was when we are emailing a game link out of the game screen (misc/email game link).

I set up a group email list at my ISP so I could enter one address during the game. The issue is that 80% of the group gets the email. But when I email the link to myself and forward it to the group email address, they all get it. I had them check their Spam folder and it wasn't in there. I thought it strange that my personal email sent worked while the email out of the iScore program only went to some and not all.

Anyone heard of this before? And while I know it is a tough one to debug, it would be cool to not have to email in two steps.

Thanks...

Jeff
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Group Email Question

Post by FTMSupport » Wed May 23, 2012 8:04 am

We send from donotreply@iscoresports.com. The users should make sure we are on their friend list if possible. Sometimes sending an email to that address is enough to get our email address white listed.
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