Stats questions

If you are having an issue or have an idea for an enhancement to iScore Soccer, please post it here.
Afjb
Posts: 229
Joined: Thu Feb 02, 2012 11:30 am

Re: Stats questions

Post by Afjb » Wed Nov 13, 2013 1:01 pm

Thanks, but I don't have a "register" option under the options button. I have:
skin, iScorecast, TwitterCast, Admin website, data sharing and credits.

When i tapped on Admin website the only option was to create a new website. I tried uninstalling and reinstalling the app, and the same thing occurred.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats questions

Post by FTMSupport » Wed Nov 13, 2013 3:11 pm

The link we sent in our previous response takes you step by step through registering:

http://iscoresports.com/baseball/kb/faq ... device.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Afjb
Posts: 229
Joined: Thu Feb 02, 2012 11:30 am

Re: Stats questions

Post by Afjb » Wed Nov 13, 2013 4:07 pm

A I stated earlier, I already did that exactly as stated in the steps and nothing changed.

To reiterate, I already have iScore for the other 3 sports and they are all registered to my main admin ID. When I downloaded the soccer app, it gave me a different admin ID. How do I change the soccer app to be able to be under my main admin ID?
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Stats questions

Post by OhioTex » Wed Nov 13, 2013 6:23 pm

@support.... Does soccer not have " options> register " on the handheld device?

@afjb ... Every device has a unique customer ID . That is by design.. You tie them all together with a single email account....

After you have followed the steps you say you have...
.when you log into the admin web site.... When you select "accout. You should see all your device IDs registered.. Are they all listed? What menu items do you see above account.., (baseball, basketball, football, soccer? )

This will help trouble shoot
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats questions

Post by FTMSupport » Wed Nov 13, 2013 6:28 pm

We have responded to your email with explicit details, but for anyone reading along... currently you have your first account ID registered to your email address, but your new account ID is not registered to any email address. If you register the new account ID to the same email address as your old account ID (using the steps from the previous link), then both accounts will be registered to the same email address, and you will see both together when logging in to the Admin Website.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Afjb
Posts: 229
Joined: Thu Feb 02, 2012 11:30 am

Re: Stats questions

Post by Afjb » Wed Nov 13, 2013 6:29 pm

When I log in to my admin web site, I only see baseball, basketball and football. No soccer.

If I log in using the admin website credentials within the soccer app (Options - admin website), then I only see soccer.

FYI, only the baseball app has "register" as an option.
Afjb
Posts: 229
Joined: Thu Feb 02, 2012 11:30 am

Re: Stats questions

Post by Afjb » Wed Nov 13, 2013 6:34 pm

OK, I figured it out. I needed to log into my.iscorecentral.com using the admin website credentials from the soccer app. Then I went to the account settings and entered my email. Now logging into my main account, I see soccer along with the others. I didn't realize I had to use a different user ID to start.

Thanks for your patience iScore. That last post is what turned on the light bulb.
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