Lost data

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Dmjohnson05
Posts: 1
Joined: Mon Nov 04, 2013 7:48 am

Lost data

Post by Dmjohnson05 » Mon Nov 04, 2013 7:53 am

I did the last update on Friday and it wiped out the entire season off the I pad. Is there a way to recover all the games and stats?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Lost data

Post by FTMSupport » Mon Nov 04, 2013 10:21 am

Using the Update for any application on an iOS devices should not erase any data. The only way data would get erased would be to uninstall the application.

Assuming you did not uninstall, you can try checking League Manager in iScore to be sure the All league is turned on. If it is not, try turning it on and see if your data reappears.

If there is truly no data, you can try doing an Options -> Import to retrieve your last exported data as well.

If none of these things work, then if you can send an email to us at support@iscoresports.com with your customer ID (found on the Options screen), we can check our server to see what we have for your account.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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