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iscorecast QB = unknown player
Posted: Mon Jun 10, 2013 11:44 am
by Afjb
Hi, I noticed in a couple of iScorecasts for football that the QB isn't being identified. It just shows up as "unknown player" even though I definitely have players as QB's in the game.
Tony
Re: iscorecast QB = unknown player
Posted: Mon Jun 10, 2013 12:39 pm
by FTMSupport
You should set a player to the QB Position in the Lineup, and the player should be shown as the QB on the iScorecast. If you have a case where that is not happening, then if you can email a link to the iScorecast to
support@iscoresports.com and include the details of where you are looking in the iScorecast, we can take a look to see what is going on.
Re: iscorecast QB = unknown player
Posted: Mon Jun 10, 2013 6:56 pm
by Afjb
Email sent. FYI it's happening on every football iScorecast I checked.
Thanks
Re: iscorecast QB = unknown player
Posted: Mon Jun 10, 2013 9:19 pm
by FTMSupport
This has now been fixed. Thank you for helping us find and resolve the issue.