iscorecast QB = unknown player

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Afjb
Posts: 228
Joined: Thu Feb 02, 2012 11:30 am

iscorecast QB = unknown player

Post by Afjb » Mon Jun 10, 2013 11:44 am

Hi, I noticed in a couple of iScorecasts for football that the QB isn't being identified. It just shows up as "unknown player" even though I definitely have players as QB's in the game.

Tony
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: iscorecast QB = unknown player

Post by FTMSupport » Mon Jun 10, 2013 12:39 pm

You should set a player to the QB Position in the Lineup, and the player should be shown as the QB on the iScorecast. If you have a case where that is not happening, then if you can email a link to the iScorecast to support@iscoresports.com and include the details of where you are looking in the iScorecast, we can take a look to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Afjb
Posts: 228
Joined: Thu Feb 02, 2012 11:30 am

Re: iscorecast QB = unknown player

Post by Afjb » Mon Jun 10, 2013 6:56 pm

Email sent. FYI it's happening on every football iScorecast I checked.

Thanks
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: iscorecast QB = unknown player

Post by FTMSupport » Mon Jun 10, 2013 9:19 pm

This has now been fixed. Thank you for helping us find and resolve the issue.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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