Team Web Site

gochargers22 · Post by **gochargers22** » Tue Aug 16, 2011 5:15 pm

I just purchased a web site for our team. I am not able to find it anywhere. Is there an amount of time before the site will show up? My team list on the my.iscorecentral.com says View for our team, but I get:

Forbidden
You don't have permission to access /carrollvarsity2011 on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at AppStuff Port 80

I also cannot find it by searching from http://iscorefootball.com/" onclick="window.open(this.href);return false;

The team is Carroll Varsity 2011.

Thanks for your help!

Post by **OhioTex** » Tue Aug 16, 2011 5:56 pm

It happens ASAP.. I just went to http://iscorebaseball.com/carrollvarsity2011 and it is there.

try again, check your address, clear your browser cache.. it should be live

If it is not working, try from a different computer and let us know the computer configuration that is not working, (browser type / version etc)

Post by **team mom** » Tue Aug 16, 2011 5:59 pm

Maybe they have not set up the football urls yet. Sounds like the site is there on the main iscore website.

Edit - that is actually a baseball site. Are you looking for a football site?

Post by **OhioTex** » Tue Aug 16, 2011 6:22 pm

That is it ..TeamMom..I totally missed it.

Are you trying to set up a football web site?

Do not think that is live yet.. Let me do some research..

Update: The football team sites do not appear to be fully up and running. In fact I was surprised that we can now purchase them. I just tried and have the same issue. Looks like FTM will need to look I into this...

Update2: once again FTM support right on top of it.. My suggestion for users that are going to want a team site, hold on a few days..and i bet they get them up and runing soon, if you need the refund, they will be responsive. They always are..

Post by **FTMSupport** » Tue Aug 16, 2011 6:56 pm

Yes, they should not have been available for purchase yet. We will have them running shortly. If anyone has already purchased, it will be fully functional very soon. If you would like a refund until they are functional, just email us direct at sales@iscoresports.com and let us know you purchased a football website before they were ready, and we can issue a refund. Thank you.

gochargers22 · Post by **gochargers22** » Wed Aug 17, 2011 2:59 am

No refund needed. When you say very soon....are we talking days or weeks? Just curious.

Thanks for your great support as always!

Post by **FTMSupport** » Wed Aug 17, 2011 6:31 am

It will be days, not weeks.

gochargers22 · Post by **gochargers22** » Wed Aug 17, 2011 7:03 am

I have been notified of my site, but it is a baseball site...how do I get this changed to a football site? Thanks again.

Post by **FTMSupport** » Wed Aug 17, 2011 7:07 am

We will notify you when it is working correctly with the right URL. We have your email address from your purchase. Thank you.

Post by **FTMSupport** » Wed Aug 31, 2011 2:34 am

Everyone should have now received an email that your football websites are functional. Thank you for your patience.

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