Time of possession incorrect

We will try and answer Frequently Asked Questions in this forum. If you are having any issues with iScore Football, this is probably the best place to start.
Post Reply
brokris849
Posts: 12
Joined: Sun May 23, 2010 4:34 pm

Time of possession incorrect

Post by brokris849 » Sun Sep 08, 2013 6:38 pm

I have scored a high school football game.

Final time of possession says 37:09 for the visiting team and 10:51 for the home team.

However, counting the drive summary times listed on the same report, the correct time of possession should be 25:32 for the visiting team and 22:28 for the home team. I added it up manually and going by game film, this should be the correct stat.

How do I correct it on the report and on the "overview" screen of the app where the incorrect time of possession appears? For the record, this is a one-overtime game with no time of possession scored in the extra session.
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Time of possession incorrect

Post by FTMSupport » Sun Sep 08, 2013 8:00 pm

If you do an Options -> Export in iScore, and email your customer ID (found on Options screen in iScore) to support@iscoresports.com with as much detail as you can so we can see the issue using your data, we will take a look to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply