What can Website do

[Tkinross]

I want to be able to email the play by play or give people the option to log in and see it. How can I do that? On the admin site, it has the games listed but I am not able to see anything about the game. Is that something i should be able to do? If not, can the purchased team website do it?

[FTMSupport]

Actually the "iScorecast" will show the play by play. If you enable the iScorecast capability by going to Options -> iScorecast, then the games you score will be sent up to the scorecast server and can be viewed at http://football.iscorecast.com" onclick="window.open(this.href);return false;. If you have already scored the game with iScorecast turned off, you can send the data to the scorecast server still by going to Game Manager, selecting the game, and selecting i-ScoreCast Sychronize on the game info screen.

[Tkinross]

I have scored three games. One of them shows up, the second one stays on "Retreiving data" forever and the thrid says failed t retreive game from server. Am I doing something wrong? I did not have iscorecast turned on until after the game but I have resychronized about a dozen times since then (as well as export).

[FTMSupport]

The iScorecast Synchronize should have sent the data to the server for your game. If you can email us direct at support@iscoresports.com with your customer ID (found on Options screen in iScore), and a small reminder that this is for the iScorecast for Football, and you are not seeing the 3 games you have scored, we can take a look at your data and see what is going on.

[Tkinross]

Forwarded the information and want to make sure you received it to give me a helping hand.

[Tkinross]

Haven't seen a response to this yet. Have you received the information I emailed? Can you give me an update on the status of info on why my data didn't load?

[FTMSupport]

If we have not responded, we must not have received it... we usually respond very quickly. Can you please try sending again to support@iscoresports.com? We will watch for it. (Sometimes things wind up in our SPAM folder... we try and watch for that to happen, but occasionally one will slip through.)