New Product - iScore Central Viewer app

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
andersons
Posts: 3
Joined: Wed May 27, 2015 11:24 am

Re: New Product - iScore Central Viewer app

Post by andersons » Wed May 27, 2015 11:33 am

I am having problems loading games. I am able to search for a game and see the game I am looking for. However, when I try to go into any game, I receive the following message: "It does not appear you are connected to the Internet. Please connect and try again." I have restarted my iPhone, removed the app and reinstalled, and verified that I have Internet connection via Safari. I am using an iPhone 6 Plus ios 8.3
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FTMSupport
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Re: New Product - iScore Central Viewer app

Post by FTMSupport » Thu May 28, 2015 12:22 am

We have not been able to reproduce this on a device that has a good internet connection. We have opened several games without an issue. Maybe you can email us at support@iscoresports.com with a specific game you are trying to view that is giving you this message?
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
andersons
Posts: 3
Joined: Wed May 27, 2015 11:24 am

Re: New Product - iScore Central Viewer app

Post by andersons » Thu May 28, 2015 4:50 am

It is now working. I didn't change anything. Seemed to just start working. Maybe a bad service area. Thanks for the reply!
dsmetz01
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Joined: Sun Apr 14, 2013 6:36 pm

Re: New Product - iScore Central Viewer app

Post by dsmetz01 » Thu May 28, 2015 8:49 am

patmikew wrote:Last night, a substitution was recorded in iscore baseball. The substitution showed up on iscorecast but only was partially recorded on the new iscorecentral. The pitcher moved to first base and the third basemen moved to pitcher. A new player entered the lineup in the first basemans batting spot and played third base. Only the new player entering the game and playing third base was recorded in iscorecentral.
Having the same substitution problems, when switching pitchers, the pitching stats change but the pitchers picture and field label does not change. Has happened in the last two games, BTW, I still love it!
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FTMSupport
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Re: New Product - iScore Central Viewer app

Post by FTMSupport » Thu May 28, 2015 9:38 am

If you tap the "Display" button (which forces a refresh of the fielders as it toggles through the different modes), does it update the pitcher name/image? It sounds like it may just be a screen refresh issue, but we have not been able to reproduce it yet so are trying to narrow it down. If you are able to give us exact steps from starting a test game to create this issue, we would love to try reproducing it exactly from a device here so we can narrow down the issue. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
iklimon
Posts: 53
Joined: Tue Apr 28, 2009 2:11 pm
Location: Denver, CO

Re: New Product - iScore Central Viewer app

Post by iklimon » Wed Jun 03, 2015 12:18 pm

Can I search for teams by the scorer's ID?
Ian Klimon
Slammers Black 13U Major
http://www.slammersbaseball.com" onclick="window.open(this.href);return false;
iklimon
Posts: 53
Joined: Tue Apr 28, 2009 2:11 pm
Location: Denver, CO

Re: New Product - iScore Central Viewer app

Post by iklimon » Wed Jun 03, 2015 12:26 pm

for instance, if I know the team name (and it's not showing up in iScore Central) and I have the scorer's ID as found at the end of this URL http://data.iscorecentral.com/iscorecas ... 530e6a55d8" onclick="window.open(this.href);return false;, can I just make that my favorite scorekeeper?
Ian Klimon
Slammers Black 13U Major
http://www.slammersbaseball.com" onclick="window.open(this.href);return false;
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FTMSupport
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Re: New Product - iScore Central Viewer app

Post by FTMSupport » Wed Jun 03, 2015 3:32 pm

Yes. View a game by that scorekeeper then add as a favorite scorekeeper and then that scorekeepers games will appear on your Favorites tab.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
HenryKR
Posts: 38
Joined: Fri Jul 26, 2013 9:23 am

Re: New Product - iScore Central Viewer app

Post by HenryKR » Sat Jun 06, 2015 5:20 pm

Any time frame for an android version?
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FTMSupport
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Re: New Product - iScore Central Viewer app

Post by FTMSupport » Sat Jun 06, 2015 7:13 pm

We are working on it, but do not have a date set.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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