Waiting for Game to start

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hetxb01
Posts: 1
Joined: Sat Apr 19, 2014 2:21 pm

Waiting for Game to start

Post by hetxb01 » Sat Apr 19, 2014 2:36 pm

When I send the game link from the game itself I can see the scoring of the game. But when I use the Http:/iscorecast.com and the customer ID in the Iscorecast info section while I see all the games that i have input, when I go to the game that is being played (the same one I can see with the previously mentioned game link) it says "Waiting for game to start"
I don't want to have to send a new link from the game every time. What am I doing wrong?
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FTMSupport
Site Admin
Posts: 13199
Joined: Sat Mar 28, 2009 7:25 pm

Re: Waiting for Game to start

Post by FTMSupport » Sat Apr 19, 2014 8:49 pm

If you can email us an example of a game where a direct link is letting you see the game, and the iScorecast link for the same customer ID says "Waiting for game to start", we can take a look at your data and see what is going on. Send all the details for us to see this to support@iscoresports.com.
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