OT# issues

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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jdhhauser
Posts: 71
Joined: Wed Aug 05, 2009 9:43 pm

OT# issues

Post by jdhhauser » Fri Jan 22, 2010 10:27 pm

I ran into a problem where I needed to go into the first overtime, but the application kept skipping forward to OT #5, and OT #3. The final boxscore showed no points in OT 1 or 2, and then all the points in the real OT in OT#3. iScorecast still showed period 5 on its scoreboard.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: OT# issues

Post by FTMSupport » Sat Jan 23, 2010 2:02 am

Can you please export your database to us (Options menu, Export) and send us an email to support@fasterthanmonkeys.com with your customer ID (bottom left of Options menu), and a brief reminder that this is the issue we should look at. We will take a look at your data to try and determine the cause, and get it fixed right away.

Thank you.
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