Crash

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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Bbarrett
Posts: 7
Joined: Wed Sep 11, 2013 12:16 pm

Crash

Post by Bbarrett » Wed Sep 11, 2013 4:43 pm

I am having trouble entering any information whether it be a player, team, or game. The app crashes each time I try to do any of those things. Please help!
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Crash

Post by OhioTex » Wed Sep 11, 2013 5:52 pm

Sounds like a new bad install. But you did not say what device you are using, and if this is a new install, and if you have any scored data. And are you using a non jailbroaken IOS device.


If this is a new install and you do not have any stored data yet, I would delete and re install. You can re download the app from iTunes app store for free using the same username you usd to purchased the app the first time ..
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iScore Baseball/Softball
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Crash

Post by FTMSupport » Wed Sep 11, 2013 7:29 pm

If it is not a new install (and you have data that needs to be preserved), please try doing an Options -> Export and email us at support@iscoresports.com with the customer ID and we will check your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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