Email problem!!

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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CoachGabe
Posts: 3
Joined: Sun Oct 30, 2011 8:11 am

Email problem!!

Post by CoachGabe » Thu Dec 20, 2012 12:32 pm

Ever since last update it will not send email of stats! It says it sent but nothing! Please Help

Gabe
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Email problem!!

Post by FTMSupport » Thu Dec 20, 2012 1:25 pm

Have you checked your SPAM folder of the recipient email address? If you do not find it there, do an Options -> Export from within iScore and email us at support@iscoresports.com with the customer ID of your device and the email address you are trying to email to, and what game/team/player (or whatever type of email your are trying to send), and we will take a look to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Hoolix21
Posts: 6
Joined: Fri Apr 22, 2011 7:55 am

Re: Email problem!!

Post by Hoolix21 » Mon Jan 07, 2013 7:30 am

I am having the same trouble. Am not near my iPad and won't be till tomorrow. Just wondering if there was a resolution to the previous problem.
Hoolix21
Posts: 6
Joined: Fri Apr 22, 2011 7:55 am

Re: Email problem!!

Post by Hoolix21 » Mon Jan 07, 2013 7:47 am

Nevermind, it was in the spam folder; though it has never gone there before.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Email problem!!

Post by FTMSupport » Mon Jan 07, 2013 9:06 am

gmail has been treating more and more emails as SPAM for some reason. Send an email from your gmail account to "DoNotReply@iscoresports.com" and we will then be on your "friend" list and the emails should no longer go to SPAM.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
mtrckohl
Posts: 2
Joined: Tue Jan 08, 2013 2:24 pm

Re: Email problem!!

Post by mtrckohl » Fri Feb 08, 2013 9:48 am

Emails not sending again! Not in spam mail and happening from all aspects of application; team stats as well as player stats. Tried sending from iPad and iPhone still nothing going through.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Email problem!!

Post by FTMSupport » Fri Feb 08, 2013 10:44 am

We just tested sending an email and it came through with no issue.

See the following link for troubleshooting email issues:

http://iscoresports.com/baseball/kb/faq ... emails.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: Email problem!!

Post by mprusak » Fri Feb 08, 2013 11:09 am

No problem here either.
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
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