Game Report E-mail not sending

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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ChargerStats
Posts: 25
Joined: Mon Dec 19, 2011 5:31 am

Game Report E-mail not sending

Post by ChargerStats » Sun Nov 25, 2012 8:55 pm

I've discovered that the game report email doesn't go through if PDF selected. Turn off the PDF and all other formats go through.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Game Report E-mail not sending

Post by FTMSupport » Sun Nov 25, 2012 9:39 pm

We have not seen this issue. If you can do an Options -> Export from your device and email us at support@iscoresports.com with your customer ID (found on Options screen) and which data you are trying to email, we can take a look and see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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ChargerStats
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Joined: Mon Dec 19, 2011 5:31 am

Re: Game Report E-mail not sending

Post by ChargerStats » Mon Nov 26, 2012 10:40 am

Sent email with customer ID
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jdb340512
Posts: 4
Joined: Mon Mar 12, 2012 7:52 am

Re: Game Report E-mail not sending

Post by jdb340512 » Fri Nov 30, 2012 3:34 pm

I am having the Same problem!
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jdb340512
Posts: 4
Joined: Mon Mar 12, 2012 7:52 am

Re: Game Report E-mail not sending

Post by jdb340512 » Fri Nov 30, 2012 3:40 pm

My doesn't send in any format...
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