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Team stats causes crash

Posted: Tue Feb 14, 2012 6:30 am
by Dsaxen
When I press "team stats" for my team (4 games worth of stats to date) under the team manager, the app immediately crashes. The minimal team stats for other teams entered in the team manager (points only) opens just fine. I tried recalculating stats for my team for each game to no avail.

Re: Team stats causes crash

Posted: Tue Feb 14, 2012 7:34 am
by FTMSupport
First, make sure you are running the most current version of iScore (go to the App Store on your device and check the Updates tab). If it is still not working, do an Options -> Export and email us your Customer ID (found on Options screen in iScore) to support@iscoresports.com and let us know what steps you are doing that lead to a crash and we will take a look at your data.

Re: Team stats causes crash

Posted: Fri Apr 06, 2012 7:04 am
by Carlsport
We're you able to resolve this issue...I am now having the same issue.

Re: Team stats causes crash

Posted: Fri Apr 06, 2012 7:56 am
by FTMSupport
If you can do the same thing we suggested to the previous 8ser (export and email us the pertinent information), we can take a look at your data.

Re: Team stats causes crash

Posted: Sat Apr 07, 2012 10:57 am
by Carlsport
I realized that while I had imported my teams, I had not imported the games. So once I did that it stopped crashing. It is likely crashing before because there were no stats to report on.

Re: Team stats causes crash

Posted: Sun May 20, 2012 6:22 pm
by CatVet
Has this been figured out? I am having the same issue. I exported data to you tonight.
Thanks for the help.

Re: Team stats causes crash

Posted: Sun May 20, 2012 6:54 pm
by auroratechchris
I am having the same problem Whenever I try to look at the team stats the program closes. I have to reopen then. I will send data to you with account info.