Combo Reports Don't Balance

[Kpavell]

The combo reports being generated do not balance to the box scores. Points scored in a game was 35 but the combo report total shows only 26 points total. I also checked the other stats and they are all off.

[FTMSupport]

They will be off if you don't assign the stats to players (i.e. you assign something to the "team" instead of a player). Also, the points do not include free throws. Chances are your point differential is the free throws.

[Kpavell]

Why wouldn't free throws be included? They happen with the same rotation and count toward differential. All stats are assigned to a player we have none assigned to team.

[FTMSupport]

We will likely change this in a future update. One other thing that can cause the stats to not add up is that since we allow you to select a player that is not currently on the court (when you tap a player in the lineups on the iPad), you can have stats occur for players that are not part of a "combo". For combos to work correctly, you need to make sure you are only entering stats for players that are currently "in the game". This is a tradeoff scorekeepers will make between those asking for the ability to assign stats to players not in the game (instead of having to do a sub) and those that want accurate combo reports.

If you have an issue that does not fall into these categories, please do an Options -> Export and email us at support@iscoresports.com with your customer ID and the specific game/stats that are not what you expect in the combo report and we can look at your data.

[glen.holmes]

I agree that Free Throw points need to be included in the Combo Reports. If you have a group with a big man and your group gets him to the line a lot you need to be recognized as having those points scored.

[FTMSupport]

We have changed this for the next release.