Lost data

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Acousticsquash
Posts: 3
Joined: Sun Dec 18, 2011 7:54 am

Lost data

Post by Acousticsquash » Wed Dec 28, 2011 9:04 am

We recently lost all data on our score, is it lost forever or is there a way to retrieve the information. We emailed each game to our email but would like to have our season total stats
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Lost data

Post by FTMSupport » Wed Dec 28, 2011 10:43 am

Can you tell us a little more about how you lost your data? iScore stores everything immediately to your device, so unless you remove the application from the device, it should never be lost. If you want to email us directly at support@iscoresports.com with your customer ID (found on Options screen in iScore), we can take a look at your account. The more details you provide about what happened, the better.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Acousticsquash
Posts: 3
Joined: Sun Dec 18, 2011 7:54 am

Re: Lost data

Post by Acousticsquash » Wed Dec 28, 2011 1:53 pm

Everything came back including previous years games. Thanks for your prompt attention.
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