Game Stat Score Conflict

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scottc
Posts: 10
Joined: Mon Aug 22, 2011 6:31 am

Game Stat Score Conflict

Post by scottc » Tue Nov 29, 2011 7:31 am

For a recent game, the total team score on my box score (by quarter) and play by play match - 27. But when i view team stats, it shows 4 points too high, at 31. I compared and found that 2 players each have 2 extra points in the team stats, but the play by play shows the correct points for each. How can I correct so that Coach has a correct team stat report?

Thanks,
Scott
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Game Stat Score Conflict

Post by FTMSupport » Tue Nov 29, 2011 7:34 am

This can happen if you are manually adjusting the score during the game. If you can do an Options -> Export from your device and email us your customer ID (found on Options screen) to support@iscoresports.com and let us know which game and players you are seeing an issue with, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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