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Person Fouls Not Showing for Season

Posted: Sun Nov 14, 2010 7:13 am
by Kpavell
I have three games scored and when I go to stats from team manager totals do not appear for PF or PM. They do show correctly at the individual game summary.

Re: Person Fouls Not Showing for Season

Posted: Sun Nov 14, 2010 7:37 am
by Kpavell
additional stats that don't seem to be calculating correctly on the season summary. Totals for Games, Minutes.

Re: Person Fouls Not Showing for Season

Posted: Sun Nov 14, 2010 9:16 am
by OhioTex
are they not calculating at all or not correctly ? or are they just not suming up games completely as expected?

if the issue is not suming up stats as expected, check that you are you using Leagues Correctly?. The stats sum up for only what ever leagues you have enabled (check marked).

A quick test is to enable "all" league. and see how the stats look then .

then go back and look at each game's league assignment and what leagues are active when you select the team for stats

Re: Person Fouls Not Showing for Season

Posted: Sun Nov 14, 2010 11:40 am
by FTMSupport
We tried to reproduce the issue and are not seeing it here. If you can do an Options->Export from your device and email us at support@iscorecentral.com with your customer ID (bottom left of Options screen), we can check your data.

One more thing to try is the "Recalc" button in the upper right. If some games were scored before the most recent release, it is possible the Recalc is required to update the stats for those older games.

Re: Person Fouls Not Showing for Season

Posted: Mon Nov 15, 2010 11:14 am
by Kpavell
I have done all of that previously. I emailed a copy of the stats report. On the individual game report and total team report PF & PM are showing as zero. Fouls were recorded and did show up during the game correctly.

Re: Person Fouls Not Showing for Season

Posted: Mon Nov 15, 2010 5:23 pm
by FTMSupport
Thank you... we got your export and it helped us identify the issue. We have now fixed the problem for the next update.