Deleted app

If you are having an issue with iScore Basketball, please post it here and we will try and find solutions so everybody will be aware of them.
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Tigers101212
Posts: 1
Joined: Tue Dec 23, 2014 9:34 pm

Deleted app

Post by Tigers101212 » Tue Dec 23, 2014 9:47 pm

I deleted the iscore basketball app on accident and reinstalled it and now everything is gone. How do I get back my data? I'm desperate so can someone help me. I need it back. I have written down that my old ID is XXXXX but it won't let me log on to the website so I don't know if my password is wrong. Thanks for the assistance.
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FTMSupport
Site Admin
Posts: 13199
Joined: Sat Mar 28, 2009 7:25 pm

Re: Deleted app

Post by FTMSupport » Wed Dec 24, 2014 10:37 am

Send an email to us at support@iscoresports.com with your customer ID (which we have "X"d here in the forum), and we will see what may be available on our server.

If you have ever done an Options -> Export from your device, or if you have used iScorecasts, then the data would be on our servers and you would be able to recover it from there.

If you have ever done a backup in iTunes or to iCloud, you should be able to restore from there as well.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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