Players stats missing

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Thomsonpro
Posts: 41
Joined: Tue Jun 21, 2011 11:51 am

Players stats missing

Post by Thomsonpro » Sun Dec 09, 2012 3:09 pm

I can't find the stats for one of my players. I thought it was because there were 2 of the same person but after merging the 2, the game is still missing from his stats.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Players stats missing

Post by FTMSupport » Sun Dec 09, 2012 8:11 pm

You should also check to make sure you have never deleted the player (and if you have, you can undelete him). Please check the information here (same instructions apply to Basketball as baseball):

viewtopic.php?f=5&t=6191&p=27662#p27662" onclick="window.open(this.href);return false;
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Thomsonpro
Posts: 41
Joined: Tue Jun 21, 2011 11:51 am

Re: Players stats missing

Post by Thomsonpro » Mon Dec 10, 2012 4:50 pm

The name is there but it says I can only in delete a player that was deleted in the last hour. What can I do?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Players stats missing

Post by FTMSupport » Mon Dec 10, 2012 6:55 pm

It says you have to have exported in the last hour. Do an Options -> Export from your device, then go through the steps again.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Thomsonpro
Posts: 41
Joined: Tue Jun 21, 2011 11:51 am

Re: Players stats missing

Post by Thomsonpro » Mon Dec 10, 2012 8:16 pm

That worked. Thanks for the help.
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