How to get data back from iscore basketball that the app was deleted off of my ipad

We will try and answer Frequently Asked Questions in this forum. If you are having any issues with iScore Basketball, this is probably the best place to start.
Post Reply
Rebel coach
Posts: 3
Joined: Wed Oct 24, 2018 8:03 pm

How to get data back from iscore basketball that the app was deleted off of my ipad

Post by Rebel coach » Wed Oct 24, 2018 8:09 pm

Basketball app was deleted off ipad .. i have put it back on but all the data is gone. How can i get it back
User avatar
OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by OhioTex » Sat Oct 27, 2018 4:08 pm

if you backed up your data using OPTION > EXPORT before the app removal - you can most likely recover past scored games if you know the old user id and password or had registered the device to your email address. (however, if you removed your app (and data) ignoring any warning messages without a backup, you may be out of luck. sorry)

if you used OPTION > EXPORT (or enabled iSCORECAST) before app removal, then your games are most likely on iscore servers and you can retrieve them with your prior device customer/device ID and password...... here is how..


a) you can retrieve games by using New Device > iscore basketball app> option > DataShare > get from web > old device id and password> select games 1 by 1 to retrieve

b) if you had iscorecast enabled, you can retrieve games from iscore server by using New Device > iscore basketball > option > DataShare > get from web > old device id with a SC: in front of id (example SC:1234567890 )and password> select games 1 by 1 to retrieve

c) Alternatively, if want to copy the whole prior data base to new device (erasing anything on new device app) you can use iscorecentral.com ("aka admin web site") to register both old and new device IDs to a common email and then do a simple copy and replace of data base from old to new device on web and then import all your history at once to new device/app.
more instructions on this process can be found on this help FAQ
http://iscoresports.com/baseball/kb/faq ... lldata.php

post back if you need more help
Last edited by OhioTex on Wed Oct 31, 2018 7:56 am, edited 1 time in total.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Rebel coach
Posts: 3
Joined: Wed Oct 24, 2018 8:03 pm

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by Rebel coach » Sat Nov 03, 2018 8:16 pm

Is there anyway to find out what my customer id and password would have been.. i did a few times email some player stats..
Grandkids are not allowed to use grandpa's ipad anymore
User avatar
OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by OhioTex » Sun Nov 04, 2018 9:16 am

You can not discern your old APP/device customer ID from a stats email (sorry)

you can if you registered your device to your email, or had purchased a Team Website Subscription

Did you ever register your old app/device ID to your email address for my.iscorecentral.com ?

Did u ever purchased a team web site subscription, or have an old iscorecast link ?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Rebel coach
Posts: 3
Joined: Wed Oct 24, 2018 8:03 pm

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by Rebel coach » Tue Nov 06, 2018 6:46 am

Thanks for all the info.. but my answer to your questions is no, I'm pretty sure i didn't do any of those 3 things that you have mentioned.
I'm guessing i might be sol...any last suggestions
User avatar
OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by OhioTex » Tue Nov 06, 2018 7:05 am

the only luck would be if you had an iTunes backup at the right time and willing to do a restore iPad process..
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by OhioTex » Wed Nov 14, 2018 8:55 am

new thought... Do you happen to have other iscore apps on your iPad.. (example baseball? ) If so, the customer ID for baseball could likely be the customer ID for previous version of Basketball that the grandkid removed. If you have that ID then support@iscoresports.com may be able to recover your old basketball data.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Pabeggetur
Posts: 9
Joined: Thu Oct 18, 2018 1:43 pm

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by Pabeggetur » Sun Nov 25, 2018 12:10 pm

OhioTex wrote:
Tue Nov 06, 2018 7:05 am
the only luck would be if you had an iTunes backup at the right time and willing to do a restore iPad process..
I know someone with a similar problem. I might just ask him to do this. Thanks
Pabeggetur
Posts: 9
Joined: Thu Oct 18, 2018 1:43 pm

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by Pabeggetur » Sun Nov 25, 2018 12:11 pm

There really should be a data sync option to enable you to continue your progress on any device. Just saying
User avatar
OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: How to get data back from iscore basketball that the app was deleted off of my ipad

Post by OhioTex » Sun Nov 25, 2018 6:30 pm

There is an autosync feature ..
Look under Main Options Menu > Synchronization
And enable for any internet connection

There is also the ability to transfer an ‘in process’ game to another device by using option >data share > get from web ... it is a but clunky but works
Pabeggetur wrote:
Sun Nov 25, 2018 12:11 pm
There really should be a data sync option to enable you to continue your progress on any device. Just saying
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Post Reply