Delayed reaction time

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Joined: Tue Aug 11, 2015 10:15 am

Delayed reaction time

Post by Halesix » Tue Aug 11, 2015 10:22 am

Since the last update, I've noticed an increase in reaction time. For example, when scoring free throws, the reaction time from when I touch the button to when the scoring options appear averages 2 seconds or more. Never experienced this issue previously.
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Re: Delayed reaction time

Post by FTMSupport » Tue Aug 11, 2015 10:02 pm

This sounds like it could be an incomplete install. Do an Options -> Export, and make a note of your customer ID on the Options screen. Make sure you get a Success message on the Export, then uninstall the app and reinstall it. Immediately after reinstalling, do an Options -> Import to retrieve your data back to your device, and if the issue was an incomplete install, this should resolve the issue.

Another possibility is low storage space. You can check your storage space in the Settings app on your device under General.
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