Search found 13201 matches

by FTMSupport
Fri Jun 29, 2018 7:51 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)
Replies: 41
Views: 5557

Re: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)

We are searching for "Short Pump" on the SI Play site and do not see a league there. Are you saying you just created a league in iScore called "Short Pump Bandits - Showcase"? Or did you actually create the league on the siplay.com site?
by FTMSupport
Fri Jun 29, 2018 7:48 am
Forum: Questions and Answers
Topic: Email address
Replies: 1
Views: 1648

Re: Email address

Log in to the Admin Website (my.iscoresports.com) and go to the Account tab and click your customer ID in devices, then Unregister the current email. You can then register the new email from there or from your device.
by FTMSupport
Mon Jun 25, 2018 11:38 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: EDGE HQ
Replies: 8
Views: 559

Re: EDGE HQ

They did not respond to our emails either, so unfortunately at this point it seems they may no longer be in business. We have updated the Partners page to reflect this.
by FTMSupport
Fri Jun 22, 2018 9:10 am
Forum: Questions and Answers
Topic: Created a team, can’t find team on search
Replies: 3
Views: 1929

Re: Created a team, can’t find team on search

The team search was initially intended to be used only for searching for teams with team websites. We expanded it a bit more to include teams that have scored games over the last 30 days (though sometimes tweak this number of days depending on how many games are being scored).
by FTMSupport
Sun Jun 17, 2018 4:10 pm
Forum: Issue Reporting [Baseball]
Topic: Mlb add on problems
Replies: 9
Views: 1171

Re: Mlb add on problems

We get our data daily from stats.com which is supposed to be one of the largest and most reliable pro sports stats aggregators out there. We do not know why the stats would not be matching other sources. We will continue trying to research the issue.
by FTMSupport
Sat Jun 16, 2018 8:23 am
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 2513

Re: Parents and Fans can not find or see games

OK... we believe we found and have fixed the issue with the emailed links. It was a combination of things ,... where the email came from (iScore Scorekeeper or iScore Central), which device it came from (Android or iOS), which device it was being viewed on (Android or iOS), which device is doing the...
by FTMSupport
Fri Jun 15, 2018 10:28 pm
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 2513

Re: Parents and Fans can not find or see games

We believe we have found the issue for clicking the emailed link and it not working for some users. Will report back when the we can confirm for sure we have it resolved.
by FTMSupport
Fri Jun 15, 2018 10:01 am
Forum: Rules [Baseball / Softball]
Topic: Foul tip outs and errors
Replies: 2
Views: 454

Re: Foul tip outs and errors

"foul tip out" is only on a third strike. If they "pop the ball up" and the catcher catches it, that happens on any count and counts as a pop out. For the error on the play at first... if the first baseman could have been reasonably expected to catch the ball and didn't, it is an error on 1B. If the...
by FTMSupport
Fri Jun 15, 2018 9:57 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)
Replies: 41
Views: 5557

Re: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)

Following up internally here right now to make sure "Aboite Softball League" is on the Beta list.
by FTMSupport
Fri Jun 15, 2018 7:25 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: EDGE HQ
Replies: 8
Views: 559

Re: EDGE HQ

We will check if EdgeHQ is still handling iScore users. The way the integration works it is very passive on the iScore side - they make API calls to us to get data and we do not actively check if they are still supporting their customers. But we will find out and get back to you here.