Search found 12992 matches

by FTMSupport
Thu Sep 28, 2017 12:59 pm
Forum: Issue Reporting [Baseball]
Topic: Discover Team - USSSA not listing current team/roster (resolved)
Replies: 17
Views: 802

Re: Discover Team - USSSA not listing current team/roster (Pending @Support)

If you let us know a specific team your are searching for (state, age, baseball/softball, team name) we can check what is going on. If you have a link to the team in USSSA that helps as well.
by FTMSupport
Thu Sep 28, 2017 12:57 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w Si App (future request!!)
Replies: 10
Views: 466

Re: Importing Teams and Games

We tried searching for "Willis Youth" in the iScore Baseball app, and the only match is "WILLIS YOUTH ATHLETIC ASSN.". When we select that, there are no upcoming games shown. So a couple questions: 1. Is that the right league? 2. Are you using iScore Baseball (or is it another sport)? 3. Are you see...
by FTMSupport
Wed Sep 27, 2017 8:35 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w Si App (future request!!)
Replies: 10
Views: 466

Re: Importing Teams and Games

If you let us know the league name and game, we can take a look to see what is going on. Sometimes it has to do with permissions that are set in SI Play that are not allowing data to be seen. We can take a look if we know which league/team to look at.
by FTMSupport
Mon Sep 25, 2017 8:18 am
Forum: Enhancement Requests [Baseball]
Topic: Search improvement (Team & Games) (future enhancement for developers)
Replies: 4
Views: 329

Re: Search improvement (Team & Games)

This is a change we can make and will add it in a future update. Thank you for the suggestion.
by FTMSupport
Thu Sep 21, 2017 4:48 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Switching teams (answered)
Replies: 1
Views: 150

Re: Switching teams

When the lineup screen comes up prior to the game starting, tap the Options button in the bottom right corner, then tap "Swap Teams". This will swap home and visitor.
by FTMSupport
Thu Sep 21, 2017 4:46 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 475

Re: Help to Recover Deleted Team

What is your customer ID, and what is the name of the team?
by FTMSupport
Wed Sep 20, 2017 9:02 pm
Forum: Questions and Answers
Topic: Premium Renewal Error (resolved)
Replies: 2
Views: 659

Re: Premium Renewal Error

We believe we have finally found the cause of not allowing renewals and an update will be out shortly.
by FTMSupport
Wed Sep 20, 2017 7:24 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ
Replies: 7
Views: 1417

Re: TIP: Recovering a Deleted Game from your Device by Retrieving from iScore Server - FAQ

The optimize button would actually completely delete a game that you have marked as deleted. Did you delete the 7 games and are now trying to undelete them? Or they are visible on the games tab on the Admin Website?
by FTMSupport
Mon Sep 18, 2017 7:37 am
Forum: Questions and Answers
Topic: Update to Premium error (resolved)
Replies: 4
Views: 840

Re: Update to Premium error

We are not finding your account using the email you used in the forum here. Did you use a different email address to make the purchase?
by FTMSupport
Sun Sep 17, 2017 5:48 pm
Forum: Questions and Answers
Topic: Can't access Premium on app (resolved)
Replies: 11
Views: 1712

Re: Can't access Premium on app

Try going to iScore Central again and viewing a game. We have extended your subscription for 3 months.