Search found 12838 matches

by FTMSupport
Fri Mar 17, 2017 1:44 pm
Forum: Issue Reporting [Baseball]
Topic: Website record
Replies: 2
Views: 52

Re: Website record

Try doing a Recalc when viewing stats. If this does not work, try "undoing" the Game Over, modify the score again, then enter at least one play after the modification of the score (like enter a ball or strike or foul ball), then Misc -> End Game again and see if that helps. (In both case b...
by FTMSupport
Fri Mar 17, 2017 1:42 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Issue logging in to admin website on 2nd device
Replies: 3
Views: 71

Re: Issue logging in to admin website on 2nd device

Try logging in using the Customer ID and Password that is seen on the Options-> Admin Website screen.
by FTMSupport
Thu Mar 16, 2017 8:33 am
Forum: Issue Reporting [Baseball]
Topic: Leagues not displaying properly
Replies: 5
Views: 86

Re: Leagues not displaying properly

Please do an Options -> Export and email your customer ID to support@iscoresports.com with a copy/paste of your message in here (or a link to this thread) so we can have our support folks look at this issue with your specific data. Thank you.
by FTMSupport
Mon Mar 13, 2017 11:50 am
Forum: Issue Reporting [Baseball]
Topic: building a team from a previous game
Replies: 17
Views: 305

Re: building a team from a previous game

In some cases that would be possible, but it does not sound like it would apply in this case.
by FTMSupport
Mon Mar 13, 2017 7:44 am
Forum: Issue Reporting [Baseball]
Topic: Email Stats filtering on League
Replies: 4
Views: 75

Re: Email Stats filtering on League

We just sent an email from Team Stats, and at the top of the email in a gray box it lists the leagues / filter information. In our case, it says "Includes All Games against All Opponents in leagues Spring 2016, Spring 2017".
by FTMSupport
Mon Mar 13, 2017 7:42 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: move or import games from games to calendar for website
Replies: 8
Views: 114

Re: move or import games from games to calendar for website

The calendar and games are not currently connected. We actually do not recommend creating the games ahead of time as any changes to the rosters (players added/removed) will not be reflected in those games. We suggest creating the games on game day so the most up to date rosters are included with the...
by FTMSupport
Sun Mar 12, 2017 1:33 pm
Forum: Issue Reporting [Baseball]
Topic: Unable to add more batters
Replies: 4
Views: 90

Re: Unable to add more batters

You may recall that when Show Starting Lineup was more readily available we had too many users using it to do substitutions. Since moving it deeper, we have FAR fewer support issues as a result.
by FTMSupport
Sat Mar 11, 2017 9:03 am
Forum: Questions and Answers
Topic: NOTICE: Central Viewer App (blue icon) is for Fans to Follow Games Scored & Broadcasted by iScore Scorekeeper Apps
Replies: 2
Views: 240

Re: Not satisfied

If that team is scoring the games with iScore, then they would be available. We do not go around scoring games - it would require someone to download iScore and score the game(s) for you to be able to view them.
by FTMSupport
Fri Mar 10, 2017 12:32 pm
Forum: Issue Reporting [Baseball]
Topic: building a team from a previous game
Replies: 17
Views: 305

Re: building a team from a previous game

You can not change the team a game was scored for. You can re-score the game selecting new teams and using the scorecard from the already scored game to re-enter the data (takes 15-20 minutes for experienced iScore user to do this), but there is not a way to change the team.
by FTMSupport
Wed Mar 08, 2017 9:04 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How to Transfer Team Created on Admin Site to iPad & how to remove duplicate players
Replies: 8
Views: 132

Re: New Team

To be safe at this point, you should probably just "Data Share" the team so you don't overwrite the data already on your device. To do this, go to Options -> Data Sharing on your device, and select Get from Web Database. Enter your customer ID and password (as seen on the Options screen) a...

Go to advanced search