Search found 12863 matches

by FTMSupport
Tue Apr 18, 2017 7:07 am
Forum: Issue Reporting [Baseball]
Topic: TruMedia stopped working when I renewed today (open, pending tru media support)
Replies: 2
Views: 102

Re: TruMedia stopped working when I renewed today (open, pending tru media support)

If you can email support@iscoresports.com with your customer ID we can check from our end as well to make sure everything is looking correct.
by FTMSupport
Mon Apr 17, 2017 7:58 am
Forum: Issue Reporting [Baseball]
Topic: Player card spray charts (open, hardware under investigation by support)
Replies: 2
Views: 117

Re: Player card spray charts

We do know there are some issues with some Android devices as manufacturers do not always report there dimensions and DPI correctly. Can you let us know specifically which phone you are using?
by FTMSupport
Mon Apr 17, 2017 7:57 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How do I get the lineup card to show available pitchers? (resolved)
Replies: 9
Views: 781

Re: How do I get the lineup card to show available pitchers?

The email lineup card functionality actually does not work as described in the initial post. The available pitchers are populated based on the players marked with P in the ROSTER, not the LINEUP. This is so that even after the game starts and only one player is marked P in the lineup, the email play...
by FTMSupport
Sun Apr 16, 2017 10:41 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug, Double image on fielder, on ground out (resolved)
Replies: 8
Views: 203

Re: Graphics Bug

The hit locations off is the difference. When we turn off hit locations we see the doubled up buttons. We will get this fixed. Thank you.
by FTMSupport
Sun Apr 16, 2017 4:14 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug, Double image on fielder, on ground out (resolved)
Replies: 8
Views: 203

Re: Graphics Bug

If you can give us the exact steps that lead to this so we can reproduce it, that would be great. We have not been able to reproduce it with our testing. Thank you.
by FTMSupport
Sun Apr 16, 2017 4:13 pm
Forum: Issue Reporting [Baseball]
Topic: iscore Baseball has a mind of it's Own (resolved)
Replies: 3
Views: 105

Re: iscore Baseball has a mind of it's Own

Sounds like voice recognition is on for sure. That is the only way scoring would be done without you tapping the screen.
by FTMSupport
Sat Apr 15, 2017 7:51 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug, Double image on fielder, on ground out (resolved)
Replies: 8
Views: 203

Re: Graphics Bug

We are not seeing this when we try entering a ground out. We believe it was happening in an earlier release. Are you updated to the newest version in the App Store? If yes, please let us know the exact steps you are entering to get this screen on your device so we can reproduce. Thank you.
by FTMSupport
Sat Apr 15, 2017 7:46 pm
Forum: Enhancement Requests [Baseball]
Topic: Set pitch count (answered)
Replies: 1
Views: 86

Re: Set pitch count

You can override the stats when the game is over, but there is not going to be a way to set pitch counts during the game without entering the actual pitches.

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