Search found 13012 matches

by FTMSupport
Fri Jan 05, 2018 4:15 pm
Forum: Issue Reporting [Baseball]
Topic: Network error when syncing iscorecast
Replies: 3
Views: 145

Re: Network error when syncing iscorecast

Should be working again. Amazon did some unplanned maintenance --- they moved it up because of the Intel security issue that has been in the news lately. This caused a disruption, but should be back to normal now. Sorry for the trouble.
by FTMSupport
Fri Jan 05, 2018 12:55 pm
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 169

Re: Twitter connection and Scoreboards

Then it sounds like maybe your scoreboard is not set up for the right date range? or the right teams? or the right device? When creating a scoreboard there are several filters you can use to tell it which games to display. There is also a 5 minute cache period on the embedded scoreboards.
by FTMSupport
Fri Jan 05, 2018 11:36 am
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 169

Re: Twitter connection and Scoreboards

It will automatically appear on the Scoreboard when you begin scoring. If you want it to appear prior to the start of scoring, you would have to do the Synchronize option for the game to send it up to the scorecast server.
by FTMSupport
Fri Jan 05, 2018 10:47 am
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 169

Re: Twitter connection and Scoreboards

The Twittercast feature was broken when Twitter changed the API. We will be fixing it in a future update. In the meantime, the iScorecasts are a great way to follow the games live and provide much more information on than the Twittercast ever could. With the scoreboards, the games will show up on th...
by FTMSupport
Tue Nov 28, 2017 8:42 am
Forum: Issue Reporting [Baseball]
Topic: can't register a second device (answered)
Replies: 3
Views: 437

Re: can't register a second device

Unregister your new device from the current email (log in to admin website for that device, go to the Account tab, click on the customer ID where it lists devices, and click Unregister this device), then register it with the same email as the other. You can then transfer all data from the old accoun...
by FTMSupport
Sat Nov 25, 2017 12:55 am
Forum: Issue Reporting [Basketball]
Topic: TwitterCast (responded)
Replies: 3
Views: 507

Re: TwitterCast

You can also use the iScorecasts to get even more complete details than Twittercast offers.
by FTMSupport
Sat Nov 04, 2017 10:01 am
Forum: Issues / Enhancement Requests [Football]
Topic: Turnovers
Replies: 1
Views: 310

Re: Turnovers

We will add this request to our enhancement list for a future release.
by FTMSupport
Fri Nov 03, 2017 6:48 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 267

Re: iScore can no longer discover SI Play League

Should be working now. Sorry for the trouble.
by FTMSupport
Fri Nov 03, 2017 1:24 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 267

Re: iScore can no longer discover SI Play League

Yes, please let us know the name of the league and team and we can find out exactly what is going on.
by FTMSupport
Wed Nov 01, 2017 8:55 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How to restrict stats from parents? (answered)
Replies: 5
Views: 636

Re: How to restrict stats from parents? (answered)

Can you be more specific about what you are trying to do?