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by FTMSupport
Wed May 31, 2017 8:28 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Stats from last 10 games (answered)
Replies: 1
Views: 30

Re: Stats from last 10 games

When viewing team stats, tap the "filter" button at the bottom. It will bring up a "Games Filter" where you can select to include "Last 5", "Last 10", "Last 15", etc (as well as several other options. After filtering, email those stats to yourself to...
by FTMSupport
Wed May 31, 2017 7:15 pm
Forum: Rules [Baseball / Softball]
Topic: How to score on an IFR Infield Fly in baseball. (answered)
Replies: 3
Views: 68

Re: How to score on an IFR Infield Fly in baseball. (answered)

If it was deep enough that the runner scored because of the batter's fly ball, you can use "Advanced by Batter". If the fielder threw to some other based and a runner scored as a result, then you could use On the Throw. The difference is the batter will get an RBI for "Advanced by Bat...
by FTMSupport
Wed May 31, 2017 7:12 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Website Settings (resolved)
Replies: 2
Views: 43

Re: Team Website Settings

You likely have used the same password for Admin as guests. You need to be sure you have unique passwords. See this link for more information:

http://iscoresports.com/baseball/kb/faq_general/unable_to_log_in.php
by FTMSupport
Wed May 31, 2017 6:37 am
Forum: Rules [Baseball / Softball]
Topic: How to score on an IFR Infield Fly in baseball. (answered)
Replies: 3
Views: 68

Re: How to score on an IFR Infield Fly (baseball).

You would enter the out for the batter as Infield Fly. The runners advancing are E1.
by FTMSupport
Tue May 30, 2017 8:15 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug, Double image on fielder, a) ground out (resolved) and b) D3S (future fix)
Replies: 10
Views: 307

Re: Graphics Bug, Double image on fielder, on ground out (resolved ground out, re opened w D3S)

This is a different use case than before, but we will get this one fixed as well. Thank you.
by FTMSupport
Mon May 29, 2017 8:16 pm
Forum: Rules [Baseball / Softball]
Topic: No action (answered)
Replies: 2
Views: 58

Re: No action

A non-throw is never an error. Mental mistakes are not errors. They are either base hits or fielder's choice. If you believe with normal effort the batter could have been thrown out at first, then you would enter it as a fielder's choice (they chose not to throw the ball even though an out could hav...
by FTMSupport
Sun May 28, 2017 8:54 am
Forum: Issue Reporting [Baseball]
Topic: Situational App Scoring request (support responded, pending any user reply back)
Replies: 4
Views: 99

Re: Situational App Scoring request

There is not a way for iScore to know that a pitch was thrown if you do not enter it. When you enter that there was a throw down to second, it will assume it was on the previous pitch that you had entered. It can not guess that another pitch was thrown. That being said, the situation you are describ...
by FTMSupport
Sun May 28, 2017 8:46 am
Forum: Enhancement Requests [Baseball]
Topic: Alphabetical in game subbing roster. (enhancement request)
Replies: 1
Views: 50

Re: Alphabetical in game subbing roster.

The roster screen shows in the order you have it set in your team roster. This allows every user to sort it any way they would like. Some people like the put the players that play that most at the top of the list, some like to put position players at the top and pitchers at the bottom (or vice versa...
by FTMSupport
Thu May 25, 2017 10:45 pm
Forum: Issue Reporting [Baseball]
Topic: Export Failure (resolved)
Replies: 13
Views: 167

Re: EXport Failure

We got your email in support. The issue is your database size is very large (you have scored over 1,200 games) and it was causing the server to run out of memory when you export. We increased the amount of memory allocated to the server process so you should be able to export now. That being said, i...
by FTMSupport
Thu May 25, 2017 8:22 pm
Forum: Questions and Answers
Topic: Enhancement Idea: Increase Time Window for 'Game Search' Results in Central App (answered)
Replies: 2
Views: 77

Re: Enhancement Idea: Increase Future Time Window for Game Search Results (Central App)

The iScore Central viewer app is intended to view live and recently completed games. Being able to search for a game more than a day in advance does not really serve the purpose of the app as there is nothing you can do with a game in iScore Central that is many days out. If you are worried about &q...

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