Search found 12838 matches

by FTMSupport
Wed Mar 29, 2017 11:45 am
Forum: Issue Reporting [Baseball]
Topic: Discover team rosters from USSSA no jersey numbers (fixed)
Replies: 4
Views: 134

Re: Importing rosters from USSSA no jersey numbers (discover team USSSA)

This should now be fixed if you try Discover Team again. The code was working right when you Discover Game for USSSA, but the code for Discover Team was not pulling in jersey numbers properly.
by FTMSupport
Wed Mar 29, 2017 8:04 am
Forum: Issue Reporting [Baseball]
Topic: Discover team rosters from USSSA no jersey numbers (fixed)
Replies: 4
Views: 134

Re: Importing rosters from USSSA

If the USSSA site has the jersey numbers, they should be included in the import. If you have an example of a team that has jersey numbers on the USSSA site but does not include them when importing to iScore, please send us the link to that team and we will take a look to see what is going on.
by FTMSupport
Thu Mar 23, 2017 1:17 pm
Forum: Enhancement Requests [Baseball]
Topic: Too Many Home Runs Stat (Open - Request to add new stat )
Replies: 3
Views: 114

Re: Too Many Home Runs Stat

We do not currently track it as a stat but will add it to our enhancement list.
by FTMSupport
Wed Mar 22, 2017 8:08 am
Forum: Issue Reporting [Baseball]
Topic: Nations Spring 2017 (resolved)
Replies: 3
Views: 55

Re: Nations Spring 2017

Thanks for the details.. should be working now.
by FTMSupport
Tue Mar 21, 2017 11:18 pm
Forum: Issue Reporting [Baseball]
Topic: Adding batch not working (answered)
Replies: 1
Views: 45

Re: Adding batch not working

We just tried it with a team and it works just as described in the notes that pop up. We entered the following in the batch upload field:

Joe Smith 5
John Doe 8

And it added the two players and their numbers.

What is the specific data you are typing that is not working?
by FTMSupport
Tue Mar 21, 2017 11:10 pm
Forum: Issue Reporting [Baseball]
Topic: Nations Spring 2017 (resolved)
Replies: 3
Views: 55

Re: Nations Spring 2017

If you can tell us an example of a team you are trying to import from Nations 2017 (all the selections you are making), we can check to see what is going on.
by FTMSupport
Tue Mar 21, 2017 11:09 pm
Forum: Issue Reporting [Baseball]
Topic: login/registration issues (answered, pending user response)
Replies: 4
Views: 147

Re: login/registration issues

If you email us at support@iscoresports.com with the details we can help you to recover your data. Please include any information you do have about the old account (customer ID, etc.)
by FTMSupport
Tue Mar 21, 2017 11:07 pm
Forum: Issue Reporting [Baseball]
Topic: Individual Games to SportsEngine (answered)
Replies: 2
Views: 45

Re: Individual Games to SportsEngine

When you do a Discover Game from SportsEngine, and then Options -> Export in iScore after scoring, it will pick up that game. It does not pick up previous games. If you have specific questions about the logic that SportsEngine uses, you should actually contact them as we just make the data available...
by FTMSupport
Sat Mar 18, 2017 9:10 pm
Forum: Issue Reporting [Baseball]
Topic: photo upload attempt caused white screen
Replies: 4
Views: 82

Re: photo upload attempt caused white screen

The issue was the apostrophe in your Admin password. We have removed the apostrophe and the site loads fine now. You should actually reset your password on the Options -> Admin Website screen in iScore and then do an Options -> Export (and do not include an apostrophe in the password).
by FTMSupport
Fri Mar 17, 2017 1:45 pm
Forum: Issue Reporting [Baseball]
Topic: photo upload attempt caused white screen
Replies: 4
Views: 82

Re: photo upload attempt caused white screen

Let us know the URL of the team website and we will take a look.

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