Search found 12941 matches

by FTMSupport
Mon Jul 10, 2017 9:05 am
Forum: Questions and Answers
Topic: Push notifications on Central Viewer (resolved/fixed )
Replies: 16
Views: 321

Re: Push notifications on Central Viewer (pending @Support following up)

We found an issue that was fixed this morning that we believe was causing the push notifications to not be sent. This should now be fixed.
by FTMSupport
Wed Jul 05, 2017 7:58 am
Forum: Enhancement Requests [Baseball]
Topic: Please Add Landscape View for All Screens (Android, future.feature.request)
Replies: 11
Views: 248

Re: Please Add Landscape View for All Screens (awaiting support feedback)

It is by design that the lists are only in portrait mode and the scoring screen supports landscape. We have it on our enhancement list to add landscape mode for list screens as well in a future release.
by FTMSupport
Mon Jul 03, 2017 1:57 am
Forum: Issue Reporting [Baseball]
Topic: MLB New Data not working (answered)
Replies: 22
Views: 414

Re: MLB New Data not working (answered)

Forgot we even had the discover team -> MLB option. That should be retrieving 2017 rosters now as well.
by FTMSupport
Sun Jul 02, 2017 5:05 pm
Forum: Issue Reporting [Baseball]
Topic: MLB New Data not working (answered)
Replies: 22
Views: 414

Re: MLB New Data not working iPad (@suppprt update)

Should be updated now. We are not sure why the daily updates are failing but we are looking into it.
by FTMSupport
Fri Jun 30, 2017 3:33 pm
Forum: Issue Reporting [Baseball]
Topic: Help trumedia (answered)
Replies: 5
Views: 150

Re: Help trumedia

We may create a more detailed analytics option. There is also the EdgeHQ system that provides much of the same data that TruMedia did.
by FTMSupport
Wed Jun 28, 2017 10:20 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Discovering games from Tourney Machine (solve implemented)
Replies: 2
Views: 291

Re: Discovering games from Tourney Machine

A "Logout" button has now been added to allow you to log out of the Tourney Machine account you are logged into instead of requiring you to wait for the session to time out.
by FTMSupport
Wed Jun 28, 2017 9:54 am
Forum: Questions and Answers
Topic: Push notifications on Central Viewer (resolved/fixed )
Replies: 16
Views: 321

Re: Push notifications on Central Viewer (@Support response Needed)

Can you tell us what type of device you are using?
by FTMSupport
Fri Jun 23, 2017 3:02 pm
Forum: Issue Reporting [Baseball]
Topic: App Deleted - Recovery of Games from Game Stats email? (answered)
Replies: 1
Views: 85

Re: App Deleted - Recovery of Games from Game Stats email?

You can not recover from the emailed stat summaries, but there is still another option... the "sync" server. See this link for more info - it talks about the scorecasts, but also talks about the "sync:" option: http://iscoreforum.com/baseball/viewtopic.php?f=3&t=12008
by FTMSupport
Thu Jun 22, 2017 12:09 pm
Forum: Issue Reporting [Baseball]
Topic: Add Player duplicates (in iOS) until restart app -(answered, future.fix)
Replies: 3
Views: 97

Re: Add Player duplicates (in iOS) until restart app -potential bug?

Looks like the "last added player" is showing twice in the list when you do this. If you go to league manager and change the league settings and then change back (which forces reloading of everything) the duplicate clears up. It does not actually cause any problems, it is just a display is...

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