Search found 12941 matches

by FTMSupport
Mon Jul 24, 2017 8:05 am
Forum: Issue Reporting [Baseball]
Topic: MLB Discover Game Issues (resolved/fixed by support)
Replies: 4
Views: 92

Re: MLB Discover Game Issues (@support attention needed)

The data we are getting from our provider (stats.com) has this invalid data in it. We will continue monitoring the data until it is corrected.
by FTMSupport
Mon Jul 24, 2017 8:03 am
Forum: Questions and Answers
Topic: Random Score Notifications for Premium users (issue being worked on)
Replies: 3
Views: 309

Re: Random Score Notifications (FYI @Support)

Our push notification provider had some issues this morning that caused notifications to be sent to all users. We have temporarily turned off push notifications until the problem is resolved. Sorry for the trouble.
by FTMSupport
Sun Jul 16, 2017 8:48 pm
Forum: Issue Reporting [Baseball]
Topic: "BI" for "RBI" use in emailed game boxscore (answered, as intended)
Replies: 2
Views: 81

Re: typo in Email of Game Box Score.. "RBI" column heading (pending @support investigation/confirmation )

It is not lost. "BI" is the standard notation used in newspapers to save the column since it is a fixed with font. You can see examples from newspapers here - https://www.poynter.org/2015/the-slow-d ... rs/372171/
by FTMSupport
Sat Jul 15, 2017 9:45 pm
Forum: Issue Reporting [Baseball]
Topic: iScore & iScore Central not communicating (resolved)
Replies: 3
Views: 83

Re: iScore & iScore Central not communicating

Responded in the other thread where you posted this same message.
by FTMSupport
Sat Jul 15, 2017 9:40 pm
Forum: Enhancement Requests [Baseball]
Topic: Positions on Box Score (future.feature.request)
Replies: 3
Views: 122

Re: Positions on Box Score (future.feature.request)

The play by play listing on the Admin Website has a nice table of positions played by all players by inning. In the very young youth sports, including positions played by inning in box scores can be problematic because often times players are moved around each inning. That is why the table in the Ad...
by FTMSupport
Sat Jul 15, 2017 9:36 pm
Forum: Questions and Answers
Topic: Push notifications on Central Viewer (resolved/fixed )
Replies: 16
Views: 328

Re: Push notifications on Central Viewer (resolved/fixed )

There are not currently any issues we are aware of. And checking a sampling of the games at http://iscoretv.com as well as on iScore Central app, they appear to be working fine. It seems it is likely an internet connectivity issue with the scorekeeper. They should be sure they have iScorecast enable...
by FTMSupport
Fri Jul 14, 2017 11:42 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Twitter cast not working (support confirmed "api broken", future.fix)
Replies: 2
Views: 91

Re: Twitter cast

Yes, it looks like Twitter has stopped supporting the API version we are using. We will have to get this working again in a future update.
by FTMSupport
Thu Jul 13, 2017 11:43 am
Forum: Issue Reporting [Baseball]
Topic: How to score a 'strike out-throw out' DP? & iPad double play crash ? (tested, answered, pending user reply back if need)
Replies: 9
Views: 164

Re: How to score a 'strike out-throw out' DP? & iPad double play crash ? ( @support ? , User reply?)

No, it does not crash on our iPad here. To test, we walked a runner to first base, then did the following: Out, Strikeout, tap runner on First, Out, Second, Double Play, C-SS, Done. Everything worked fine. @tacho47 - are you using the most recent version of iScore that is available on the app store?

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