Search found 12976 matches

by FTMSupport
Sat Aug 12, 2017 1:23 pm
Forum: Issue Reporting [Baseball]
Topic: Pixel XL - League selection (Andorid only, pending user follow up)
Replies: 2
Views: 191

Re: Pixel XL - League selection (Andorid only, pending @ support response)

Can you describe what happens exactly between the "before" and "after" screenshots? Is it is certain combination of steps that makes it go black?
by FTMSupport
Wed Aug 02, 2017 3:17 pm
Forum: Issue Reporting [Baseball]
Topic: Admin Web Site, Team Hit charts. option to include all players with Plate Appearance > 0 (Future enhancement request)
Replies: 2
Views: 163

Re: Admin Web Site, Team Hit charts. Future enhancement. option to include all players with Plate Appearance > 0

We will add your suggestion to our list, but this was done intentionally as this report is specifically Hit Locations, and a player with only BB and SO has no hit locations which would just be a big empty box.
by FTMSupport
Mon Jul 31, 2017 10:31 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Stats for a team missing (answered)
Replies: 7
Views: 264

Re: Team Stats for a team missing

The stats are available on the device itself. Click Game Manager in iScore, select the game, then select Stats for the team you want to view stats for.
by FTMSupport
Mon Jul 24, 2017 10:16 am
Forum: Issue Reporting [Baseball]
Topic: How to score? Apparent Double, but then Out on Appeal - Missed First Base (answered/ pending user response back if need)
Replies: 4
Views: 318

Re: How to score? Apparent Double, but then Out on Appeal - Missed First Base (responded, and Future.Enhancement)))

For appeal plays in general, the way you would score it is to Undo whatever was entered, and re-enter it as the end result of the appeal. An "appeal" is basically like an "instant replay". The appeal itself is not how the batter / runner made an out. In the case described, the ba...
by FTMSupport
Mon Jul 24, 2017 8:23 am
Forum: Questions and Answers
Topic: Random Score Notifications for Premium users (issue being worked on)
Replies: 3
Views: 480

Re: Random Score Notifications (FYI @Support)

Both iOS and Android users were effected. Would only be premium users as they are the only ones that receive push notifications.
by FTMSupport
Mon Jul 24, 2017 8:05 am
Forum: Issue Reporting [Baseball]
Topic: MLB Discover Game Issues (resolved/fixed by support)
Replies: 4
Views: 270

Re: MLB Discover Game Issues (@support attention needed)

The data we are getting from our provider (stats.com) has this invalid data in it. We will continue monitoring the data until it is corrected.
by FTMSupport
Mon Jul 24, 2017 8:03 am
Forum: Questions and Answers
Topic: Random Score Notifications for Premium users (issue being worked on)
Replies: 3
Views: 480

Re: Random Score Notifications (FYI @Support)

Our push notification provider had some issues this morning that caused notifications to be sent to all users. We have temporarily turned off push notifications until the problem is resolved. Sorry for the trouble.
by FTMSupport
Sun Jul 16, 2017 8:48 pm
Forum: Issue Reporting [Baseball]
Topic: "BI" for "RBI" use in emailed game boxscore (answered, as intended)
Replies: 2
Views: 200

Re: typo in Email of Game Box Score.. "RBI" column heading (pending @support investigation/confirmation )

It is not lost. "BI" is the standard notation used in newspapers to save the column since it is a fixed with font. You can see examples from newspapers here - https://www.poynter.org/2015/the-slow-d ... rs/372171/
by FTMSupport
Sat Jul 15, 2017 9:45 pm
Forum: Issue Reporting [Baseball]
Topic: iScore & iScore Central not communicating (resolved)
Replies: 3
Views: 219

Re: iScore & iScore Central not communicating

Responded in the other thread where you posted this same message.
by FTMSupport
Sat Jul 15, 2017 9:40 pm
Forum: Enhancement Requests [Baseball]
Topic: Positions on Box Score (future.feature.request)
Replies: 3
Views: 275

Re: Positions on Box Score (future.feature.request)

The play by play listing on the Admin Website has a nice table of positions played by all players by inning. In the very young youth sports, including positions played by inning in box scores can be problematic because often times players are moved around each inning. That is why the table in the Ad...

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