Search found 13006 matches

by FTMSupport
Fri Jan 12, 2018 7:43 am
Forum: Questions and Answers
Topic: importing roster from retrosheet
Replies: 1
Views: 220

Re: importing roster from retrosheet

Retrosheet is part of the MLB Add On Subscription. If you purchase that subscription, you can download any roster from retrosheet by simply going to Team Mananager -> Add Team -> Discover, then selecting Retrosheet and the team you want to import.
by FTMSupport
Mon Jan 08, 2018 8:42 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: COed unbalanced Lineup
Replies: 4
Views: 320

Re: COed unbalanced Lineup

It is still on our list of enhancement requests... just something that does not come up enough versus the amount of work it would be to make it happen. We will continue evaluating all our requests as we continue to improve. Thank you.
by FTMSupport
Fri Jan 05, 2018 4:18 pm
Forum: Issue Reporting [Baseball]
Topic: Extra innings rules
Replies: 1
Views: 101

Re: Extra innings rules

Tap Misc -> Tie Breaker and you will be able to set up this situation.
by FTMSupport
Fri Jan 05, 2018 4:17 pm
Forum: Issue Reporting [Baseball]
Topic: iscorecast not working
Replies: 1
Views: 93

Re: iscorecast not working

Should be working again. Amazon did some unplanned maintenance --- they moved it up because of the Intel security issue that has been in the news lately. This caused a disruption, but should be back to normal now. Sorry for the trouble.
by FTMSupport
Fri Jan 05, 2018 4:15 pm
Forum: Issue Reporting [Baseball]
Topic: Network error when syncing iscorecast
Replies: 3
Views: 134

Re: Network error when syncing iscorecast

Should be working again. Amazon did some unplanned maintenance --- they moved it up because of the Intel security issue that has been in the news lately. This caused a disruption, but should be back to normal now. Sorry for the trouble.
by FTMSupport
Fri Jan 05, 2018 12:55 pm
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 151

Re: Twitter connection and Scoreboards

Then it sounds like maybe your scoreboard is not set up for the right date range? or the right teams? or the right device? When creating a scoreboard there are several filters you can use to tell it which games to display. There is also a 5 minute cache period on the embedded scoreboards.
by FTMSupport
Fri Jan 05, 2018 11:36 am
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 151

Re: Twitter connection and Scoreboards

It will automatically appear on the Scoreboard when you begin scoring. If you want it to appear prior to the start of scoring, you would have to do the Synchronize option for the game to send it up to the scorecast server.
by FTMSupport
Fri Jan 05, 2018 10:47 am
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 151

Re: Twitter connection and Scoreboards

The Twittercast feature was broken when Twitter changed the API. We will be fixing it in a future update. In the meantime, the iScorecasts are a great way to follow the games live and provide much more information on than the Twittercast ever could. With the scoreboards, the games will show up on th...
by FTMSupport
Tue Nov 28, 2017 8:42 am
Forum: Issue Reporting [Baseball]
Topic: can't register a second device (answered)
Replies: 3
Views: 418

Re: can't register a second device

Unregister your new device from the current email (log in to admin website for that device, go to the Account tab, click on the customer ID where it lists devices, and click Unregister this device), then register it with the same email as the other. You can then transfer all data from the old accoun...
by FTMSupport
Sat Nov 25, 2017 12:55 am
Forum: Issue Reporting [Basketball]
Topic: TwitterCast (responded)
Replies: 3
Views: 475

Re: TwitterCast

You can also use the iScorecasts to get even more complete details than Twittercast offers.