Search found 19 matches

by shawnlee_43
Sun Oct 29, 2017 6:06 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Re: Help to Recover Deleted Team

As long as you do an Export, go to the Admin Website, undelete, then do the Import in that order, all will be fine. It will just replace the data on your device with that from the server. (The Export sends your current data to the server, and the import pulls back in the data from the server to you...
by shawnlee_43
Fri Oct 27, 2017 11:22 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Re: Help to Recover Deleted Team

When we look at your data for the b751415854 device, we can see the Dallas Spirits are listed as a team that was deleted. If you do an Options -> Export, then log in at my.iscorecentral.com, you can go to the Maintenance screen and undelete the Dallas Spirits. Then do an Options -> Import to retrie...
by shawnlee_43
Fri Oct 27, 2017 8:49 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Re: Help to Recover Deleted Team

FTMSupport wrote:What is your customer ID, and what is the name of the team?
Any additional input on this? I'm going to review the selecting ALL option under League Manager. I thought you might be able to check something when you asked for my device information...thanks!! Still hoping to fix this.
by shawnlee_43
Fri Sep 22, 2017 4:57 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Re: Help to Recover Deleted Team

Support is your best bet On your my.iscorecentral.com web site. Under maintenance menu is a way to 'undeleate' teams .. look there.. When you think data is no longer on your device (and you did not delete),make sure you turn on ALL league, and re check. With correct use of leagues and teams and pla...
by shawnlee_43
Fri Sep 22, 2017 4:56 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Re: Help to Recover Deleted Team

What is your customer ID, and what is the name of the team? Are you referring to the device ID? That's b751415854. It's linked to my existing email address and account, which shows my and his devices. We have a handful of teams and unfortunately he named the team "Dallas Spirits" so there will be s...
by shawnlee_43
Thu Sep 21, 2017 3:30 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 12077

Help to Recover Deleted Team (resolved)

One of my team managers, who uses a different device that I have linked to my account (my.iscorecentral.com) for a separate team we run, proceeded to create a fall ball team using our existing summer team. I had asked him to create the new fall league as if it was a brand new team in a brand new lea...
by shawnlee_43
Tue Jul 19, 2016 7:21 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Recover Game Saved on Additional Android Device (resolved)
Replies: 4
Views: 3352

Re: Recover Game Saved on Additional Android Device

Resolved. Used Get Data. The other method was completely JACKED. May be time to go to Game Changer. The lack of Android support is too overwhelming.
by shawnlee_43
Tue Jul 19, 2016 3:56 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Recover Game Saved on Additional Android Device (resolved)
Replies: 4
Views: 3352

Re: Recover Game Saved on Additional Android Device

Thanks for the reply. That's just it. It was setup on the tablet. Exported to my regular website and that's where I found the game to pull it to my phone. The thing is, that I DID delete it from the tablet. The game doesn't exist on the tablet yet iScore thinks it does. I even added it back and remo...
by shawnlee_43
Sun Jul 17, 2016 2:24 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Recover Game Saved on Additional Android Device (resolved)
Replies: 4
Views: 3352

Recover Game Saved on Additional Android Device (resolved)

I forgot my tablet for a recent game so I used the app on my android phone. I located the game from my team website and loaded it to my device without issue. We played the game, used my phone and scored it, and then I figured I'd need to dump the results to a website so I could grab them on my table...